Does GroupSource pay their employees well?

According to anonymously submitted Glassdoor reviews, GroupSource employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at GroupSource. This rating has been stable over the past 12 months.

How satisfied are employees working at GroupSource?

58% of GroupSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GroupSource 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at GroupSource?

Customer Service Representative (5) , Customer Care Representative (CCR) (3) , Claims Adjudicator (2)

What are the cons of working at GroupSource according to real employee reviews?

"I worked at GroupSource and had a deeply frustrating experience due to poor management and lack of fairness in the workplace." ((in 3 reviews)); "Training was ineffective and I was blamed for the whole thing." ((in 3 reviews))

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GroupSource

GroupSource Reviews

3.2

58% would recommend to a friend

(31 total reviews)

Gary Mitchell

84% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.6

Career opportunities

3.5

Culture and values

3.5

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

GroupSource has an employee rating of 3.2 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GroupSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

31 reviews

1.0

8 Aug 2019

Would not recommend to a friend, or anyone for that matter.

New business administrator

Recommend

CEO approval

Business outlook

Pros

You don't need to pay for parking Co-workers were very nice.

Cons

Lots of employee turnover Little room for growth, you may move to other departments but never up. Management has poor organizational skills, they are constantly behind. Claim they promote a work life balance, but ask you to work overtime all the time. Your feedback falls on deaf ears. When I read these reviews before I started I thought "oh take it with a grain of salt", but I would like to confirm that majority of these reviews are true.

1.0

23 Jun 2016

Insurance Administrator

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Comfortable office, co-workers were pleasant and fun. The schedule was nice and typical of 8-5 Monday through Friday and was close to amenities for lunch etc.

Cons

Repetitive, low instruction and dull. But the real kicker was being fired for not being able to work for two days in my second week - clearly not good timing, however I had a contagious eye infection for which I had a doctor's note and was fired on account of "not being committed to the company". The only alternative was to come in to work and spread this to everyone in the office - apparently this was the only alternative in order to keep my job. It turns out I got a much better job once I got the boot, but I still can't believe the irrationality behind this. My advice: don't ever get sick or need to miss a day if you work here, your job is in jeopardy. I've advised anyone looking for insurance to avoid this ridiculous company.

1.0

1 Jan 2023

A company that discriminates without reason

Customer service representative

Recommend

CEO approval

Business outlook

Pros

No good reasons at all

Cons

Discrimination Unjust dismissal without reason Eye service Cliques with attitude towards new staff

Viewing 1 - 3 of 31 Reviews

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Jobs at GroupSource

Member Services Representative

Bilingual (French) Member Services Representative