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      Guaranteed Rate Affinity

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      Guaranteed Rate Affinity Reviews

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      3.0

      41% would recommend to a friend

      (200 total reviews)
      avatar

      Victor Ciardelli

      61% approve of CEO

      37% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.2

      Culture and values

      3.1

      Work/Life balance

      3.0

      Senior management

      3.0

      Career opportunities

      2.8

      Compensation and benefits

      Guaranteed Rate Affinity has an employee rating of 3.0 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guaranteed Rate Affinity employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      200 reviews
      1.0
      16 Dec 2018

      Regional Manager

      Regional manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The loan officers that work for me. Outside of that nothing......I have never written a bad review so hate this but need to let people know.

      Cons

      Pay/Rates - LO’s that like doubling your business and making the same money you could anywhere else this is your place. They hold your bonus 4 months after you leave. Vibe/Culture - Owner cusses at everyone and don’t ask any questions or you will be fired. Sr. Management promises world and then once on board doesn’t give you any support. Extremely high pressured. Coldwell Banker Joint Venture - very easily put....no support.....hates mortgage....you will not get any support from them at all.....but they Will expect the LO and managers to pay for everything and give you no business. Horrible relationship...oh and if the Broker Manager or anybody one wants you to fire your staff (even though they produce and are great employees) you have to get rid of them......They are the real boss so get your wallet ready to be drained or they don’t like you. Christmas parties for the whole office, pay for breakfast for entire staff at monthly sales meetings in never ends and if you say no the management team tells their staff not to use you. POD Structure - Too many hands in the pot.....sounds good but works horribly.....LO is involved with the whole transaction. If you question this they fire you....no matter your production. Closing/Processing - Be ready to tell your clients and referral partners sorry....come up with a lot of excuses. Marketing - You pay for everything....Get used to the word NO b/c that is all you get......you have to fill out numerous forms for reimbursement for them to say 2 months later it didn’t qualify. Benefits - highest I have seen in industry. 401k match nothing. Recruiting - they claim you have a recruiter but still waiting....... Onboarding Process - lost 3 Top Producing LO’s b/c onboarding is so bad. You will pay for half your equipment....even a 2nd monitor. I could go on and on.......absolutely the worst place I have worked. Don’t believe any promise they make.

      1.0
      12 Jul 2019

      Poor leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very into technology, forward thinking. The team members care but are overworked and under appreciated.

      Cons

      Employees and managers have good ideas but upper management has little idea how to incorporate anything new correctly and very little follow through. They are so eager to say "we do ____" but they push it through with very little thought of how to actually do it, then leave it up to lower level employees to figure out how to do things for themselves. This causes high frustration levels and slower turn times. The one thing they do really well is lie to your face. We were promised regular reviews but there haven't been any since the company formed (& therefore no raises). I was asked to cover a position for a month or two then go back to my normal job, I agreed. After 4 months I inquired about returning to my old job and was told we would talk. After 6 months I was told we'll see. After 8 months I was told in 2-3 weeks. Now that time is up and I was told we'll revisit that next spring - nearly a year and a half after I was told 1-2 months... If you're not in sales, you're just a seat warmer. The CEO tells the sales team to let him know who they want fired and he'll do it. He's very open to the fact that he couldn't care less about the Ops teams unless they affect his bottom line. He has held conference calls just to tell Ops how bad they are and that they should get different jobs. He's fired good managers then told Ops it's their fault and they're next, if you don't like it quit. Those aren't direct quotes because he can't go more than 4 words without swearing. He has said that Ops teams should be working on loans 24/7 so sales can make more money, yet won't pay for OT.

      1.0
      12 Feb 2018

      Worst company I have ever worked for

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Technology, some aspects of the POD structure.

      Cons

      Low pay, contractual changes without notice, lack of management.

      avatar
      Guaranteed Rate Affinity Response
      8y
      We value all of our employees and are sorry to hear about your experience thus far. We appreciate you taking the time to share your thoughts and will pass your feedback along.
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      ReviewsGuaranteed Rate Affinity reviews

      Glassdoor has 201 Guaranteed Rate Affinity reviews submitted anonymously by Guaranteed Rate Affinity employees. Read employee reviews and ratings on Glassdoor to decide if Guaranteed Rate Affinity is right for you.