Gust has an employee rating of 4.2 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
While not a lot of people have heard about Gust, and while those who have think of it as a small, fintech startup for angel investor groups, what the company is *really* doing is beyond cool. We're all under NDA for now, but hopefully they'll unveil "it" by the end of 2016. Talk about disruptive...
Named by Crain's for two years in a row as one of the Top 100 places to work in New York City, this is really great place to work. They have a strict 'no bozo' policy, so there's no office politics and you know that your teammates have got your back. And CEO David S. Rose (known to everyone as "DSR") is simultaneously totally passionate and completely laid back. He also does stuff like personally arrange the company's annual outings as complete surprise, put a permanent rock band setup in the reception area, and mentors (and invests in) employees who want to start their own businesses.
Cons
The stuff the company is working on is amazing, but enormous. The result is that they're working on almost too many things simultaneously to permit them to focus as much as they should on critical issues. That said, this is the clearly best place I've ever worked.
The company offers a fun atmosphere with a lot of camaraderie. Traveling available depending on your role, employees become pretty close with one another. CEO David S. Rose is always looking to further educate employees. Monday morning breakfast and Wednesday afternoon lunch is catered, and other food and snacks brought in weekly.
Cons
Upper management needs to do a better job of having a stricter environment to actually accomplish what they are setting out to do. Lack of urgency leads to missed deadlines by months, client relationships are strained and not enough communication among departments. Not enough cross department collaboration and not enough involvement with customer feedback. Focus seems to be too much on future offerings and not on keeping the current customer base.
Gust Response
9y
Since this review was written a year and a half ago, we've made a concerted effort to improve our organizational structure and operational efficiency. We've overhauled the way we develop product, empowered smaller teams working more closely with our end users, and made sure that our larger vision inspires—rather than obstructs—our near term deliverables. The result has been a significant change in the velocity of our development, substantial improvement in customer satisfaction, and great employee retention (not to mention a second year on the Crain's "100 Best Places to Work in New York" list.) At this point, the general feeling is that our deliverables are almost as good as our culture :-)
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Company ratings over time
Ratings trend for the last 6 months (17 reviews)
Gust reviews FAQs
According to anonymously submitted Glassdoor reviews, Gust employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Gust. This rating has been stable over the past 12 months.
94% of Gust employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gust 4.3 out of 5 for work life balance, 4.5 for culture and values and 3.9 for career opportunities.