Gusto Reviews

3.0

44% would recommend to a friend

(1,113 total reviews)

Joshua Reeves

48% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.0 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gusto employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
8 Jan 2017

Process engineering

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Process equipment designing and erection and commissioning of the plant

Cons

want to be change company in same field

1.0
28 Jun 2016
Recommend
CEO approval
Business outlook

Pros

I will say because of the hiring from some of the lower level people, most people are accepting and friendly, and thus the bright people hired other creative, bright minds. Then when you see good people, that are stellar at their jobs, getting let go, you know something's wrong.

Cons

I worked here for basically a year. And it's like all the other reviews that are real state. This place is one big lie to be honest. They've started that whole thing where when you are hired, they are like HEY write a review on glassdoor about us right now, it's apart of your training. Which in itself, is deceptive. They claim that they are one big happy family, In reality there is an "in" crowd, and if you're not in it, you have to walk on egg shells and you never really know if your job is secure. They claim that they are in it for the long haul and that you should take vacation when you need it, and have a good work life balance. In reality, they over worked everyone, trying to hit quarter targets, and didn't pay anyone overtime or give anyone a bonus. They had to switch a bunch of people over to hourly to avoid work regulation law suits. They worked everyone to the bone, to where we couldn't have lives outside of the office, and then when this was brought up to hire ups, we were scolded. They say they look at people as people, and that you are not a resource like at other companies. Well at least at other companies they don't just blatantly lie about it. They worked everyone to the bone, and eventually laid off over half the Growth team, which included Sales and Marketing. They set up bogus PIPs that were lose lose situations, where the quotas were unattainable, and the work done to achieve crazy numbers was devalued. Then they made it seem like it was your fault when they let you go, even though later higher ups admitted they had screwed up in hiring, Which still doesn't make sense, because if they had as much as they said they did, and they cared about people, People could have still technically kept their jobs, as they were fulfilling about 140% of their role and definitely working more than what they were being compensated for. Would stay away from this place.

2.0
26 Dec 2018
Recommend
CEO approval
Business outlook

Pros

-Free lunch - Flexible work hours -Frequent company events

Cons

-No vacation time. Don't be fooled by the "unlimited" vacation time. You will never get it. You will work, work, work, and wonder when that vacation time is coming, and then it will be back to work, work, work. - Your job description will not be what you are doing. - You won't be able to take your first year "fly-away" because your time off will be black listed. Unless you plan to take off during very specific times in the summer, forget about it. - Your salary does not match the amount of responsibility you will have. You will take on the workload of an account manager (usually paid between 60-70k in the Denver area), but be paid at an associate level - Despite being a theoretical owner in the company, you will have no idea what is going on with management - A very "clique" high-school environment. Many individuals with inflated egos who make others feel inadequate. If you were not part of the "in" crowd in college or high school, you're going to have a hard time fitting in here - A shocking lack of diversity. Coming from a lower-middle income family, an example of individuals who would benefit from small-business support that Gusto provides, you will find very little of this at Gusto. Think of an ivory tower. That is what you will find. I have encountered nobody from a similar upbringing at Gusto. - No matching 401k. With the vesting in stock, this is almost understandable, until you learn you are not fully vested until your 5th year - Your work will be an albatross around your neck. There is no escaping it. It may seem like a salary job, until you see the wage paycheck. Be prepared to constantly check your email and internal messaging system, even on weekends, evenings, and on holidays. Again, this would be acceptable if expectations were set beforehand and wages were set at what a standard salary job is in the Denver area. - Your career opportunities will never be clearly defined. I have not been employed at Gusto for a long period of time, however, more tenured employees have expressed that that there is a cloud around future career opportunities. - Work-life balance is abysmal. Unless you are single and have nothing else to do, you will be hard-pressed to find time for your out of work life. Gusto will be your life - at an entry level pay. Unacceptable unless you have never had a job. - If you are right out of college, this may seem like an amazing opportunity. However, if you have had a job in the finance industry, particular in the Denver area, you will quickly learn how abysmally underpaid you are at Gusto

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