*Good ole boy culture runs rampant
*Corporate being next door to branch leads to meddling in every aspect, from operations to hiring.
*Tenured employees aren’t held accountable. The same poor behavior is never corrected. For that matter, hardly anyone is held accountable.
*Old 1980’s management model of belittling and name calling. Toxic environment.
* Although employee retention is supposedly a point of emphasis, the turnover continues to get worse and worse.
* Absolutely zero cross training for employees. If there is a resignation, that person’s job function ceases until another hire is made.
* No obvious career advancement opportunities. No managers are “building their bench” to replace them as they move on/up.
* Training non-existent other than manufacturer mandated training.
* The entire location has forgotten what “customer service” is. It’s all about the bottom line. Customer service is a give and take process. There is very little give and a bunch of take.
* For a company this size, there is very little standardization from branch to branch, even within the same region. Have no idea what our regional management is attempting to accomplish.
* Relatively zero input from management on how to increase sales, just told to do so.
* Proactive behavior literally non-existent. Total reactive culture.
* Management not open to suggestions from their employees. If you suggest something and it reflects poorly on someone else, there will be repercussions.
