HBF Member Experience Consultant reviews in Perth

3.0

36% would recommend to a friend

(7 total reviews)
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Lachlan Henderson

100% approve of CEO

19% positive business outlook

Reviews by job title

7 reviews
3.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good care for employees in terms of well being and mental health. Solid training program and guidance in the process (6 weeks total).

Cons

Very strong KPI focus, micromanagement is heavy, not a lot of support in terms of face to face meetings (lot of phone and teams), and probably not worth the remuneration for how difficult the job is in terms of skill.

2.0
8 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The best part about working at HBF was the people—I had a great team, and the job itself was actually enjoyable. Unfortunately, that’s where the positives end.

Cons

Working at HBF was frustrating for a few key reasons. There’s no real opportunity for career growth—just extra work outside your job description with no extra pay. If you’re hoping to develop your skills or move up, don’t count on it. Middle management doesn’t seem to care about how things actually run on the frontlines. Decisions are made without considering the real challenges employees face, which just makes the job harder than it needs to be. On top of that, there’s a heavy dose of toxic positivity—valid concerns get brushed aside in favor of pretending everything is fine. If you’re looking for a job where you feel supported and have room to grow, this probably isn’t the place.

Viewing 1 - 3 of 7 Reviews

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