HFRI Reviews

At HFRI, we take the opinions of our employees seriously and therefore thank you for your feedback. HFRI is committed to creating a positive working environment for our employees and are disappointed to learn about your experiences. It is noted in your feedback that you worked for the company for three months; therefore, we want to be sure that this response is relevant to this fact. HFRI understands that new employees can experience some pressure when starting a new job at a new company. Based on this, our training team provides support during the first three weeks on the job and continuous support from the Team Lead and Supervisor as new employees continue to learn. In addition, based on the feedback of our employees, we have recently made some improvements to our training program to include a more hands on experience. This approach allows for a more diverse learning environment that is tailored for all types of adult learners. While we experience some turnover, we make a good faith effort to retain our staff and provide opportunities for growth. We will continue to consider positive and necessary changes as we grow our business. In regards to HIPAA and security, our company has strict practices in place. At our location, we share the building with another business; therefore, our secure doors are internally within the building. These doors are securely locked to safeguard from any potential risk and violations. Based on this, the door mentioned in the feedback is an exterior door, which is sometimes propped open for employees to go outside for their break. This door does not pose a risk since it is an exterior entrance. Thanks again for your feedback.