Handyman Connection Reviews

3.6

60% would recommend to a friend

(69 total reviews)
avatar

Jeff Wall

64% approve of CEO

59% positive business outlook

Handyman Connection has an employee rating of 3.6 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Handyman Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

69 reviews
2.0
23 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Casual dress code weekends off Friendly craftsmen

Cons

No insurance he customer service role is delightfully called "craftsman champion" but who is going to be my champion? Take crap from the customer when the craftsmen quit, take crap from the franchisee when the customer declines bid because of price (when I have no control over that) There is no hr dept to report unethical things to so you're not protected. No raises No growth potential I was offered a 50.00 bonus when the company makes 10,000

1.0
14 Sept 2020

Revolving door

Recommend
CEO approval
Business outlook

Pros

Uh...mmm...uh...there’s not one pro that I count.

Cons

Imagine carrying someone on your back who will tell you where to go and keep most of your money, too. Literally a revolving door - most franchisees will interview close to two hundred handymen per year, hiring half of them, never having more that ten at once, most staying less than a month. The entire underlying premise of this parasitic franchise is being an otherwise unnecessary middleman between homeowner and handyman using online marketing and charging high rates but paying low percentage to handyman, with the first 1/3 going to franchiser, 1/3 to local franchisee who must pay for local advertising, and 1/3 to the craftsman who must go to estimate and bid job leads without being compensated for that time interest. Craftsman also must do the work for the jobs/bids won, submit the invoice and collect payment. The pay amounts to minimum wage, all things considered. It’s the worst arrangement for a handyman by far. There is no benefit for a handyman unless you’re into legal slavery. Quite frankly, the franchiser takes all the juice right off the top, leaving the franchisee with little profit and the craftsman with only minimum wage. Those who are able to stay are either homeless or live with parents - I haven’t known any other arrangements last for any considerable period.

1.0
6 Jul 2017

Don't do it!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros as it really stunk working there.

Cons

Employees get 30% of the bid, owner gets the other 70%. Employee uses their own gas, tools, mileage, time etc.. what does the owner do? Nothing... No support by management, no salary...

Viewing 1 - 3 of 69 Reviews

Glassdoor has 78 Handyman Connection reviews submitted anonymously by Handyman Connection employees. Read employee reviews and ratings on Glassdoor to decide if Handyman Connection is right for you.