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Haptik

Engaged Employer

Haptik

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Haptik Reviews

3.4

58% would recommend to a friend

(233 total reviews)

Aakrit Vaish

67% approve of CEO

Ratings by category

3.4

Culture and Values

3.4

Diversity and Inclusion

3.4

Career Opportunities

3.1

Work/Life Balance

3.1

Senior Management

3.0

Compensation and Benefits

Ratings distribution

5 stars

52%

4 stars

20%

3 stars

10%

2 stars

7%

1 star

11%

What people are saying about Haptik

Tech India

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great people to work with(in 22 reviews)
  • "Great work culture(in 20 reviews)
  • "3. Great culture(in 16 reviews)
  • "Work from home is the only pro for this company!(in 9 reviews)
  • "good working environment, lot to learn, management is good,(in 8 reviews)
Cons
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Found 233 of over 258 reviews

Updated 30 Nov 2023

    1. 5.0
      30 Nov 2023
      Manager, Business Operations
      Current Employee, more than 1 year
      Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, great culture, great work environment, great opportunities for growth

      Cons

      With a full time work from office clause, office can get a bit noisy sometimes but other than that all great

      1
      1. 3.0
        21 Sept 2023
        Senior Software Engineer
        Former Employee, more than 1 year
        Goregaon East
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Casual Work Atmosphere Fair Market Pay Flexible Work Environment Reliance employee benefits - (If you're working in JIO Team)

        Cons

        Lack of Processes Poor Management Limited Career Growth

        7
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        1. 1.0
          28 Nov 2023
          Senior Product Manager
          Former Employee, more than 1 year
          Mumbai
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Nothing anymore to be honest. If you are still looking for reasons to board this sinking ship, may lord help you.

          Cons

          List is too long, to start with no one know where the company is going now. HR team is the Most useless team at Haptik. Since layoff no response, no support, this HR lead will never ever even picks up the calls, and even if she do, she is least helpful. recruitment has collapsed completely, no process, no vision. They layoff one third of the org and very next week reach out to some of the folks again to retain them as they realize they screwed up big time and did not think through before such a major layoff. This shows how immaturely they handle such a critical and major decision that affected 100s of lives. There were pregnant ladies affected in layoff, 50+ years old employees for whom it may not be so easy to find similar role soon, people who have dependents, people who just became parents, people who recently left other good offers and were convinced to stay back. Almost all good folks have already left and remaining will soon leave. So do yourself a favor and drop the thought of joining this org like a bad habit. it is not worth the pain, agony and effort. good days are all behind, its all just a sinking ship now. Reliance to rethink if they want to stay invested here or not. All the 5 star reviews you see are fake and written by the HR team themselves, don't believe them.

          2
          1. 1.0
            22 Oct 2023
            Customer Success
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Salary on time (wait it has cons as well, for the so called employee benefits such as general and life insurance employees has to pay which is the part of CTC and guess what it is mandatory)

            Cons

            1) no training for product and process 2) micro-management 3) short sighted plans i.e. 1-2 months (eg. Laid off employees were called back to join within 45 days) 4) poor human resource 5) People are not at all friendly 6) office space is completely unorganised and does not have basic amenities and facilities. Eg. A) Only two service lifts which can accommodate only 5-6 person/lift. During peak hours had to wait in que for 15-20 mins. B) poor vehicle parking facilities 7) Pathetic company assets such as laptop 8) Poor work life balance 9) Personal time offs/leaves are very very less 10) Hiring was going on a week before and those employees are laid off which were onboarded a week back. Does this talks about planning?

            5
            1. 1.0
              21 Nov 2023
              Engineer
              Current Employee, less than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              No such notable reason. People fall trap of jio title

              Cons

              Just not fall for jio brand. Apart from jio investment its standard is poor than a 2-3 people start-up. They have no proper planning, expecting joinees to understand their entire product out of fly. Low level experienced people in management roles just play monarch. No proper process to deal things. No strong reason why they hire a position. Too much regional racism.

              2
              1. 4.0
                30 Nov 2023
                Sales Development Representative (SDR)
                Current Employee
                Mumbai
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The work culture is good.

                Cons

                There are no cons at all.

                1
                1. 5.0
                  28 Nov 2023
                  Support
                  Current Employee, more than 1 year
                  Mumbai
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  1. Positive work environment 2. Work-life balance 3. Supportive leadership

                  Cons

                  1. Limited advancement opportunities 2. Communication challenges

                  1
                  1. 1.0
                    5 Sept 2023
                    Customer Success Manager (CSM)
                    Former Employee, more than 1 year
                    Mumbai
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Haptik had a good culture few years back before they got in incompetent HR's who have diluted the work culture completely.

                    Cons

                    1. There were more than 20% workforce that was laid off without any prior notice. 2. No valid explanation as to why this decision was taken. 3. Irrational decision making by opening offices in other cities where the rent and overheads are huge. 4. HR's are extremely incompetent and super cunning without any transparent policies. They didn't even attend the calls where lay offs were happening. How is this even allowed ? 5. The CEOs back to back wrong decision making has put a question mark on the company ethics and values. 6. Poor leadership and no governance at all 7. If you are looking forward to growth in career and life, please do not think of joining the organisation. 8. You are safe if your title is "modi" irrespective if you are competent or not.

                    18
                    1. 2.0
                      9 Aug 2023
                      Anonymous Employee
                      Current Employee, more than 3 years
                      New Delhi
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good people to work with Colleagues who turn out to be friends

                      Cons

                      - C-level look confused with their strategy - A weak, inexperienced “leader” taking up product, GTM, Sales and marketing responsibility, that too with ZERO experience in one of Haptik’s core market - Key performers quitting the organisation - HRs policies changing from employee specific previously and turning to a hire-fire policy without reasons - Haptik moving from a collaborative team structure to a dictatorship and that too not from the C-level team

                      7
                      1. 1.0
                        22 Sept 2023
                        Analysts
                        Former Employee, more than 1 year
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        It was a decent company in 2021, when people working here were professional and genuine. But that’s not the case now

                        Cons

                        The so called higher management loves politics and play duty games with their employees. The company recently layoffs 20% workforce to improve their company health, but calculation it should be around 70, out of 350 total work force. But more than 70 employees were released. Irrespective of the performance of the employees. The company doesn’t have a clear roadmap on what they want to achieve. Every month the roadmap changes the vision of the company changes. The CS director currently working has done PHD in politics, zero product knowledge but 10 yrs of experience in micro management and internal politics.

                        7
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                      Haptik Reviews FAQs

                      Haptik has an overall rating of 3.4 out of 5, based on over 258 reviews left anonymously by employees. 58% of employees would recommend working at Haptik to a friend and 46% have a positive outlook for the business. This rating has decreased by -25% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Haptik employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Haptik. This rating has decreased by -22% over the last 12 months.

                      58% of Haptik employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Haptik 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

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                      Glassdoor has 258 Haptik reviews submitted anonymously by Haptik employees. Read employee reviews and ratings on Glassdoor to decide if Haptik is right for you.