Hearth Account Executive reviews

1.9

15% would recommend to a friend

(25 total reviews)
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Misha Tsidulko

16% approve of CEO

15% positive business outlook

Account Executive employees have rated Hearth with 1.9 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Account Executive professionals have a poor working experience there. Hearth is rated 49% below average by Account Executive professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

25 reviews
2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You'll learn how to cold call in a pressure cooker. That's it. That's the whole list.

Cons

I made more money at 24 years old than I did here at 33. That's not a typo. $40K base salary to hammer 120 dials a day while a director hovers over you asking where you are if you breathe wrong. I was told I'd make real money here. I did not make real money here. I made less than I did a decade ago and worked twice as hard for it. Let me explain why hitting quota was a fantasy — and I have the numbers to prove it. The outbound leads on a good day yielded around $280 in ARR per rep per day. Multiply that by 20 selling days and you're looking at roughly $5,600 in potential sold revenue for the month. The quota? Usually $9,000. Sometimes $12,000. Nobody told reps that before they signed. The math was never going to work. It was a game designed so you couldn't win. Quota was dropped on us a day or two before the month started every single time. No ramp, no planning, no runway. And if the floor somehow had a good month, they raised it. The KPIs and the distribution list structure flat out didn't match the targets they were setting. It was guaranteed to kill morale, kill retention, and bleed out good talent — which is exactly what happened. January, February, and March the entire floor finished well below 100% to goal. That's not a bad stretch. That's the proof that the model was broken from the start. They told me unlimited PTO in the interview. They blocked out the holidays. A month before my wife gave birth I was told the parental leave I was verbally promised wasn't real — check the handbook. The HR rep who made that promise had already left. I took unpaid leave for the birth of my child while leadership ran pep rallies about culture and core values. The CEO, VP, and director were all performance. All of it fake. The director went around managers constantly and dealt directly with reps, which destroyed any trust in leadership structure. The VP was nonexistent — I'm not sure what that role was supposed to be doing. The CEO acted genuinely blindsided every time a manager left, as if it wasn't happening over and over again. They lost great managers. They lost some of the best outbound reps I've ever seen in my career. I have never in my life watched that level of talent walk out the door that fast. It was jaw dropping.

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Hearth Response
1mo
Thank you for your feedback. We strive to be transparent regarding our compensation and quota expectations from the start. Our model is designed with an uncapped commission structure to ensure high earning potential for our Sales team, and we have recently made progress in our lead distribution to further support these efforts. Regarding our flexible PTO, we aim to provide a healthy balance while maintaining parameters during business-critical periods to ensure the stability of the entire team. We take your experience to heart as we continue to refine how we communicate these policies.
1.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Really can't think of a single one. This place was a nightmare.

Cons

Smile and deal, hire and fire, sweat shop. 120 dials a day regardless of your follow-ups or what your pipeline looks like. The result is that prospects who need more handholding before they buy are SOL. I started to realize the 120 dials no matter what (and I mean NO MATTER WHAT) was probably because they we're having a difficult time predicting/hitting their financial targets so they were just trying get there by brute force instead of addressing any of the underlying issues. Leads are called time and time again even if they say they aren't interested. I genuinely feel sorry for anyone who is unlucky enough to be put on one of their call lists because they're going to get called constantly. Leadership will tell you that every call should be a one call close which results in a very pushy atmosphere, where their idea of objection handling is pushing the prospect, who sometimes is flat out broke, to go find a credit card or to make a decision without their partner/stakeholder ("Well surely they would trust you to make a decision like this without them if they knew it would be good for the business right???"). Or my favorite—when someone mentions all the bad reviews from users, suggesting that it might have been a disgruntled employee trying to sabotage the company. I wish I was joking. Additionally, you aren't even selling software. The entire time I was there I didn't demo the software a single time, in fact they warn you against doing that. Hearth's competitors sold software first and the financing was just an add on, Hearth is really only pushing the financing which makes it difficult to build value when the prospect is actually looking for something to handle the operations side of things. There is absolutely ZERO transparency around what goes into making certain decisions. A feature will be rolled out, only to be pulled 2 weeks later "because it was so successful" when in reality it was just rolled out improperly. Oh and the pay is absolute garbage. It might as well be commission only.

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Hearth Response
5mo
Thank you for taking the time to share this detailed feedback. We are genuinely sorry to hear that your experience with us was negative. We know that Hearth is a high-performance sales environment that relies on high volume and tenacity, and we understand that this aggressive pace is not the right fit for everyone. However, we aim to achieve those targets while maintaining integrity and transparency. We are concerned by your comments regarding leadership and training tactics, as we want our team to feel empowered, not disposable. We will be discussing this feedback internally to ensure our management practices align with our company values.
4.0
9 Dec 2025

Okay pay

Recommend
CEO approval
Business outlook

Pros

Good feedback and support overall

Cons

Cancelled deals affect your sales longer than I’ve experienced at other places

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Hearth Response
5mo
Thank you for your review and for recommending Hearth! We are glad to hear that you have felt supported by the team and value the feedback culture here. We also appreciate your honest input regarding how cancelled deals impact sales. We understand that this can be a frustration for Account Executives, and we value this perspective as we continuously evaluate our compensation structures to ensure they remain competitive and fair.
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