HiLabs Reviews

3.4

63% would recommend to a friend

(185 total reviews)
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Amit Garg

66% approve of CEO

67% positive business outlook

HiLabs has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HiLabs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

185 reviews
1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The engineering team is capable and hardworking

Cons

Senior engineer stakeholders often insert themselves into projects late in the process and introduce significant requirement changes after work is already underway. These last minute changes frequently disrupt delivery timelines, yet responsibility for resulting issues is placed on the execution teams. There appears to be a culture of escalation over collaboration, with limited accountability from decision makers. Engineers spend more time reacting to changing directions than building solutions.

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HiLabs Response
3d
Thank you for taking the time to leave feedback. We've read this review carefully. The characterization of our engineering environment and decision-making process does not reflect how the broader organization operates or how the majority of our teams experience collaboration. HiLabs is committed to building a high-performing engineering culture where talented professionals work together to solve complex healthcare challenges, with accountability and shared ownership across teams. We have strong confidence in our leadership and the direction of the company, and the portrayal presented here is not consistent with the collaborative environment or results we continue to deliver. We remain committed to transparency and welcome direct, constructive conversations with anyone who has genuine concerns.
4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every day brings new challenges and opportunities for problem solving. Balance between floor management and statergic work. High level administrative tasks Highly supportive environment Excellent opportunities to bridge the gap between Frontline staff and senior management Huge exposure to vendor management Management is transparent and supportive

Cons

Nothing as of now... Good with all facilities

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HiLabs Response
2w
Thank you for sharing your experience and for your many years of contribution to HiLabs. We're pleased to hear that you value the supportive environment, transparent management, and the opportunities to take on both strategic and operational responsibilities. It's especially rewarding to know that the exposure to vendor management and the ability to bridge communication between frontline teams and senior leadership have been meaningful parts of your journey. We appreciate your feedback and your continued commitment to our mission and growth.
Viewing 1 - 3 of 185 Reviews

Glassdoor has 193 HiLabs reviews submitted anonymously by HiLabs employees. Read employee reviews and ratings on Glassdoor to decide if HiLabs is right for you.