Does Home Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Home Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Home Group?

76% of Home Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Group 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Home Group?

Support Worker (52) , Support Coordinator (36) , Customer Service Advisor (10) , Housing Manager (9) , Customer Service Representative (8) , Manager (7) , Project Manager (7) , Client Services Manager (6) , Development Manager (5) , Sales Executive (5) , Administrator (4) , Concierge (4) , Development and Delivery Manager (4) , Senior Client Services Manager (4) , Administrative Assistant (3)

What are the pros of working at Home Group according to real employee reviews?

"Colleagues were friendly." ((in 29 reviews)); "Work life balance is good" ((in 18 reviews)); "Great people and people focussed culture." ((in 16 reviews)); "Great culture and develpoment opportunities" ((in 13 reviews)); "Good training" ((in 9 reviews))

What are the cons of working at Home Group according to real employee reviews?

"Low pay for how difficult the job can be" ((in 22 reviews)); "Salary was poor and work was stressful at times" ((in 13 reviews)); "Managers dont really listen" ((in 7 reviews)); "Poor salary and senior management were invisible" ((in 5 reviews)); "long hours and pay isnt good" ((in 5 reviews))

Home Group Reviews

Compare reviews

3.8

76% would recommend to a friend

(368 total reviews)

Mark Henderson

84% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.0

Work/Life balance

3.9

Culture and values

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

Home Group has an employee rating of 3.8 out of 5 stars, based on 368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Group employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

368 reviews

2.0

8 Aug 2017

Constant Restructuring

Housing manager

Recommend

CEO approval

Business outlook

Pros

Competitive pay for the sector, employees (on the ground at least) who really care.

Cons

Organisation makes decisions which result in terrible service to the tenants. It was embarrassing trying to defend such poor service and their catastrophically brutal budget cuts. There seems to constantly be a restructure, each one starts just as staff are getting used to new way of working and before anyone has really had a chance to see if it works. I left just over a year ago in the last restructure (voluntarily I might add) and there is already another restructure happening again. This constant uncertainty is not conducive to an emotionally healthy place to work. All the perks (flexi time, office hours, every weekend off) went in the last restructure with no pay increase to soften the blow. After being there for 10 years employees gradually felt less and less cares about and more of a number of a commodity which can easily be replaced.

Home Group Response

8y

Hi Thanks for adding your review about working at Home Group. It is good to hear how much your colleagues made a difference to your role. Colleague camaraderie has a very high response on our annual Great Place to Work Survey (did you know we are 33rd best place to work in the UK this year). Our customer feedback scores are consistently high too, but we know we don’t get it right all the time, so we always strive to continue improving. Home Group has been around for over 80 years, but that has only been possible by regularly reviewing and reshaping our proposition. Organisations that fail to change fail to survive, but we acknowledge that this can be painful at times! If you would like to have a chat about your experience of working at Home Group, then I would welcome that. Email me at recruitment@homegroup.org.uk with your contact details and we can arrange a call. Thanks Simone

4.0

27 Nov 2025

Good company to work for

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice company to work for, work life balance is really good

Cons

growth can become stagnant at one point

Home Group Response

5mo

Hello, and thanks so much for sharing your feedback. Nice place to work, as a top ten great place to work in the UK employer (which we have held for seven years now) our colleagues agree! Career and personal development are really important to us, whether that's being your best in your role, taking a sideways step or successful in a promotion, We'd love you to get in touch with us at recruitment@homegroup.org.uk to find out more. Susan

1.0

26 Jul 2018

Toxic organisation

Project worker

Recommend

CEO approval

Business outlook

Pros

I suppose the oppertunity to deliver services to vulnerable people. But you can do that anywhere.

Cons

The worst organisation I have ever worked for. Utterly toxic internal culture. The gap between the Newcastle HQ with it's religious cult like obsession with how wonderful everything is and the front line is jaw dropping. Awful management, constant reorganisation, bullying abd poor morale.

Home Group Response

7y

Hi, thank you for your adding your thoughts. Here at Home Group we care passionately about our people and customers. Your insights really matter to us and we would love to have a chat to get more detailed and specific feedback that we can learn from. Please do drop us a line to arrange that! Simone email recruitment@homegroup.org.uk

Viewing 1 - 3 of 368 Reviews

Home Group

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Constant Restructuring

Good company to work for

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