IDT Reviews

I cannot stress this enough. Be very wary of any opportunity for growth in this company if you are in Technology. Due to continued declining revenues from its Telecom business, the company has made a strategic decision to shift its software development overseas. This process has been happening for well over a year. We have seen our scrum teams grow in sizes from 7-8 members to well over 15 people, with half of them from overseas. The economic reasons for this is hard to refute. For the salary of a state-side developer, you can get 2.5 developers overseas. Morale at this company is at an all-time low. A major reason for this is that upper management have started using performance reviews as a tool to justify laying off of higher paid employees. For the last 4 quarters, there is a steady process of laying off US-based employees, with replacements coming from overseas. Many of IDT's brightest talents have already left. Senior management is playing a very risky game. On the one hand, they need to reduce costs. However, they are already running into the risk of losing their domain knowledge experts--many who have already left the company. At some point...you will end up with a telecom / fintech company that collapses under itself due to absence of technical domain expertise. If you are considering a technical job at IDT, I would tell you that you will learn a lot. But don't expect to be around for more than one or two years. I would expect the footprint of the technology department on the US-side to be very small over the next 2 years---mostly technical leaders managing the workload of the offshore resources.

PR on employee development and feedback is too little too late on a whole generation of unrewarded dedicated employees. The PR would be great if true, but has not been so for 20 years because of the “entrepreneurial spirit” totally discounting employee development as an unjustifiable expense. Thus is especially indicated by periodic high turnover rates due to management’s lack of commitment for opportunities for career advancement, learning and development, meaningful feedback, communication, performance management, and equitable merit increases.