employer cover photo
employer logo
employer logo

ITA Audio Visual Solutions

Is this your company?

ITA Audio Visual Solutions Reviews

3.7

62% would recommend to a friend

(38 total reviews)

Mark Greene

57% approve of CEO

52% positive business outlook

ITA Audio Visual Solutions has an employee rating of 3.7 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ITA Audio Visual Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

38 reviews
4.0
23 Jun 2016

ITA

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours, Great employer matching for retirement & Profit Sharing.

Cons

On the lower end of the pay scale, Can be hard for regular employee's to have questions or concerns addressed by management.

avatar
ITA Audio Visual Solutions Response
9y
I'm sorry you are not receiving a timely response to your questions or concerns. If the problem persists please ask your Regional Manager or me. Thanks!
3.0
11 Jun 2014
Recommend
CEO approval
Business outlook

Pros

The benefits package is good. Decent insurance and a good 401K. A decent amount of PTO. Having only worked on the hotel side of things, I can say that working in a field site gives you some independence and flexibility, in both how to do your job and with your hours. Support from corporate has always been good. They will do what they can to help you. Support from my regional manager and from other employees within my region is outstanding.

Cons

The biggest issue for me comes from working on the hotel side. You're treated as a red-headed step child by the hotel. You're expected to follow all of ITA's rules and the hotel's rules. You'll be treated like a member of the family by the hotel, right up until they either desperately need something for free or need a scapegoat. Oh, and if they don't think you're a good fit for the hotel anymore, or if the hotel GM just decides he just doesn't like you, then you're out. Be prepared to work more than you expected to during the busy seasons. Events can change or even just pop up at the last moment. Career advancement: If you work at a field site and you don't desire to move to Cincinnati, then your only chances at advancement comes from one of the regional managers leaving the company. Incentives to excel: There is only one. Beat your revenue goals for the year and get an extra 1% wage increase at your yearly review. Other than that, there is nothing. Come in at #1 for customer service out of 350 hotels in your brand and you might get an email saying good job. Steal a $15,000 event from a competitor at the last moment and you might get an email. Consistently meet your labor to revenue goals and your only reward is being allowed to ignore the angry emails sent out each week. You'll almost never see a tip. Even if you're absolutely the only thing the client enjoyed, their tips are handled through the hotel's bill. Which goes to banquet employees. The only true reason to excel at ITA is because you take pride in what you do.

avatar
ITA Audio Visual Solutions Response
11y
Gift Cards are sent to everyone who receives kudos from our customers via a letter or through our QC program so work on some honorable mentions! :-) Our Hotel Managers (DAVSs) started off being salary + commission. It worked GREAT until we were audited by the DOL (Department of Labor). Sadly their position was it's against the law for a DAVS to be salary + commission unless he/she manages others most of the time. They levied a HUGE fine against us then backed it down to a reasonable amount and told us NEVER AGAIN. We heard them loud and clear. That being said we are actually exploring an incentive system/program they (the DOL) will approve of. Keep your fingers crossed and thanks for the input!
2.0
11 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Some good sales training at the time. Opportunities in many parts of Ohio and the region. Some good people are working there.

Cons

Pay was sub par. Never sign ITA's no compete unless you have zero interest in remaining in the industry in your area. Don't trust their pay promises. Expect some hostility from the owner. He is a little jeckly and hyde. He can be very nice, until he isn't. I found it hard to trust him. If you stand up for yourself, he seems to become more tolerable.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 39 ITA Audio Visual Solutions reviews submitted anonymously by ITA Audio Visual Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ITA Audio Visual Solutions is right for you.