ITS Logistics Reviews

2.8

31% would recommend to a friend

(154 total reviews)

Scott Pruneau

52% approve of CEO

37% positive business outlook

ITS Logistics has an employee rating of 2.8 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ITS Logistics employee rating is 20% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

154 reviews
3.0
21 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Growing Company Good Pay Fly to orientation Solo hotel room (orientation) Nice Hotel (orientation) Generous meal allowance (orientation) Very competitive medical benefits Trucks run 67 Trucks equipped with refrigerators and inverters Can be home most weekends and during week Steady work although low miles

Cons

Job is NOT line haul work Job IS regional dedicated No collaborative effort on layover locations, no direction despite repetitive runs, drivers left to figure it out on their own. Customer base has no sense of urgency There are no appointments and you will wait for hours to unload Not the place to work if you want to run hard Not run in an efficient manner No training on process or procedures Drivers must complete outdated paperwork for mileage and fuel reporting despite the utilization of Peoplenet systems Slip seated trucks Trucks for solo drivers are hand me downs from teams where smoking is overlooked No accountability for condition of truck left by other drivers despite no smoking and cleanliness policies No facilities to clean trucks after a run Ontario facility is a huge black eye for company truck I used frequently riddled with animal hair

1.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You’ll get a crash course in how the industry works, and you might form solid friendships with coworkers — mostly because you’ll be spending more time with them than with anyone else in your life, inside or outside of work.

Cons

ITS Logistics isn’t just a bad place to work — it’s a career hazard. This is a company that hides behind fake culture slogans and flashy PR while systematically burning through its people. I spent over 5 years here. I watched them take something that once paid decently and turn it into a machine that drains you for every ounce of value before tossing you aside. 1. Everyone Leaves — and for the Same Reasons Not a single person I started with is still here. Not one. Every single one left because of the same issues: toxic leadership, exploitation, and relentless burnout. The turnover here isn’t a bug — it’s a feature. They’ll smile, tell you “it’s just the industry,” and replace you with someone they can run into the ground next. 2. The Money is Gone, and So is Your Work We used to make money here. Now you simply do not. Commission structures and pay systems are designed to benefit the company first, last, and always. You do the work; they take the profit. Bring on a new account? Doesn’t matter if you spent months building the relationship — they can and will reassign it “based on company need.” Translation: they’ll hand it off to someone else, cut you out, and keep the revenue you generated. 3. Management by Fear, Gaslighting, and Control Micromanagement is the default, not the exception. Every keystroke, call, and metric is tracked and weaponized against you. Leadership rewrites history constantly — successes are theirs, failures are yours. “Transparency” is a staged performance. The real conversations, the ones that affect your job, happen behind closed doors in the inner circle. If you’re not in it, you’re disposable. Speak up? Offer constructive feedback? Expect to be labeled a “problem” and watched until they can justify getting rid of you. 4. Harassment as a Business Practice If you leave, tell absolutely no one where you’re going or what you’re doing. Not even coworkers you think you can trust. Their NCNS (Non-Compete/Non-Solicit) tactics are weaponized. In my experience, they will contact you repeatedly, try to intimidate your new employer, and dig for anything — no matter how flimsy — to claim you violated it. They’ve harassed people without a shred of legitimate evidence, sending vague, threatening emails to create fear and drain you emotionally. This isn’t about protecting business — it’s about punishing people for leaving. It’s about control, intimidation, and making you regret ever walking out the door. 5. The Only Thing You’ll Take Away You’ll learn a bit about how the industry works — just enough to spot the warning signs when another company starts to look like this one. Everything else is stress, politics, and corporate theater. BOTTOM LINE: Working at ITS Logistics is like playing a rigged game where the house always wins — and they’ll smile in your face while they take everything they can. Any glowing review you see is either a corporate plant or someone still under the illusion that this is “just how logistics is.” It’s not. If you value your career, your sanity, and your dignity, stay far away.

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ITS Logistics Response
9mo
It’s important to us that every employee feels valued and respected, and we take concerns about harassment, discrimination, or retaliation very seriously. We do not tolerate harassment or retaliation and we are committed to fostering a culture rooted in meritocracy, where recognition and advancement are based on performance and contributions. Our goal is to create a supportive environment for all our team members, and we will continue to work diligently to ensure that our workplace remains fair and inclusive.
1.0
27 Nov 2024
Recommend
CEO approval
Business outlook

Pros

If you are lucky to get on a good team, you can make good money...

Cons

Since I have left the company, things have only gotten worse. At least 2-4 people quit or put in their 2 weeks PER WEEK because the employees are so fed up with the way things have been handeled. Management continued to promise that things would get better, but while they were saying that it seems that they doubled down on the mistreatment, finger pointing, micro-management, and they made a poor choice by changing commission for the worst. As a result, the drayage department has lost multiple members and disbanded multiple teams due to poor management, poor pay, and lack of trust. Not even the best SAM's are going to stick around much longer.

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ITS Logistics Response
1y
Thank you for taking the time to share your experience and your candid feedback. We’re truly sorry to hear about the challenges you faced during your time with ITS and the impact it had on your well-being. Your insights are important, and we take feedback like this seriously as we work to create a better experience for all employees. Continuous improvement is a priority for us, and we are committed to addressing concerns like trust, management, and communication to ensure our culture reflects the values we strive to uphold.
Viewing 1 - 3 of 154 Reviews

Glassdoor has 160 ITS Logistics reviews submitted anonymously by ITS Logistics employees. Read employee reviews and ratings on Glassdoor to decide if ITS Logistics is right for you.