Influx Reviews

Hi there, Thank you for taking the time to share your candid and detailed feedback on Glassdoor regarding your experience at Influx. We truly appreciate you outlining both the positive and challenging aspects of your time with us. It is great to hear that you found Influx to be a chill workplace and that it provided you with a unique and different job experience. Creating an adaptable and approachable work culture is important to us. However, we are very sorry to hear that the last-minute location changes and the lack of paid parking caused frustration and difficulty for you. We completely understand that predictability in your workspace and managing commuting expenses are critical to your day-to-day comfort and peace of mind. Please be assured that this is not the seamless experience we aim to create for our team members, and we take your feedback seriously. We are committed to continually improving our team's operational logistics, and your input is incredibly valuable in helping us identify exactly where we need to focus our efforts to better support our staff. Thank you again for your honest insights and for your contributions to Influx. We wish you all the best in your future endeavours.

Hi there, Thank you for taking the time to share your candid feedback with us. We truly appreciate you sharing your perspective as a former Customer Service Agent at Influx. It is great to hear that you found Influx to be a good place to gain hands-on experience and build a foundation as a CSA. Providing those initial stepping stones into the support industry is incredibly important to us. However, we are very sorry to hear that your transition was disrupted by a project ending shortly after your onboarding. We completely understand how stressful unexpected contract terminations and employment gaps can be, especially when you have transitioned away from a previous role to join us. Our agents are the absolute heart of Influx, and we always want to ensure you feel supported and secure. Your advice regarding project transitions is incredibly constructive. We are actively working on tightening our internal pipelines to better transition talented team members into new and upcoming projects when a client contract concludes. Your feedback is vital as we continually review our procedures to ensure we are doing right by our team. Thank you again for your honest insights and for the dedication you brought to our project during your time here. We wish you the absolute best in your future career.