Infobip Reviews

3.8

75% would recommend to a friend

(917 total reviews)
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Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

917 reviews
1.0
6 Oct 2018
Recommend
CEO approval
Business outlook

Pros

None I can think of

Cons

arrogant and micromanaged work culture. clocking of hours minute by minute. stupid leave policies. Leaves are tracked so closely that if you make one mistake in leave application, you will see a loss of pay in your next pay. most of the above reviews are from sales people. so if you are developer joining them - think twice.

1.0
12 Sept 2019
Recommend
CEO approval
Business outlook

Pros

1. Good product to work on, management in Croatia is good 2. Talented developers and architects in Croatia

Cons

1. More politics, than work 2. Everybody is from Amdocs and they do not know the best coding practices or Java 3. Right from the manager, architect, lead to the developer all are from Amdocs forming a mini Amdocs group and mostly they will be given priority for promotions, work, etc 4. HR seems to does not exist, you won't get required documents after you quit infobip. They won't provide you with experience documents, and other financial documents. They say they will send courier after two months but its a dream for everyone who quit infobip. 5. Worst leave policies

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Infobip Response
6y
Thank you for your feedback. We are focused on eliminating any form of biased practice and will discuss soliciting feedback on this based on your suggestion. We are also dedicated to ensuring that the company follows local regulations in all of our Infobip locations. In India, this policy ensures that our former employees receive the full and final settlement and relieving letter in 45 days.
1.0
3 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The products are world class which hardly have any teething issues. Its a Global brand.

Cons

Globally, the entire focus is on US & LATAM market with no focus on other regions including India. The bigger challenge is of promoting very average Croatian members because they are just CROATS. You will see a finance person becoming a CPaaS product manager and very young talent being promoted as Directors with no relevant experience. A blunder in US acquisitions have led to downsizing globally. India is even a bigger mess with their MDs political ambitions at the cost of the company. The MD is openly doing favouritism for her closed group in terms of appraisals and esp. Quarterly awards. The most crippled function is HR which has no sanctity left and is a mere puppet in MDs hands. In the name of culture, many good people have been targeted and have left the company. The situation is so bad that the incentives for certain employees were reduced even after the quarter was finished for those who are not in MDs inner circle. have heard that many people have left India operations recently because of MDs favouritism.

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Infobip Response
2y
Thank you for sharing your review. We are sorry you feel that way about your experience with us. Infobip has zero tolerance and strict policies regarding discrimination, abuse, harassment or biased attitudes of our employees on any ground. Our priority is to build and encourage a culture where everyone has a chance to learn, take responsibility, grow professionally and get rewarded based on merit. Thank you for your contribution and we wish you great success in your next career steps!
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Glassdoor has 1,069 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.