Does Intelassist pay their employees well?

According to anonymously submitted Glassdoor reviews, Intelassist employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Intelassist. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Intelassist?

92% of Intelassist employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intelassist 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Intelassist?

Customer Service Representative (12) , Customer Service Representative (CSR) (9) , Trainer (6) , Quality Analyst (3) , Account Resolution Specialist (2) , Architect/Team Lead (2) , Customer Service (2) , Customer Service (CSR) (2) , Team Leader (2)

What are the pros of working at Intelassist according to real employee reviews?

"Management is always open to hear your thoughts." ((in 8 reviews)); "Supportive environment: collaborative and inclusive culture that values teamwork and idea sharing" ((in 7 reviews)); "Collaborative and inclusive culture that value teamwork and idea" ((in 6 reviews)); "Competitive salary, higher than the market" ((in 4 reviews)); "life balance is respected here" ((in 3 reviews))

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Intelassist

Intelassist Reviews

4.4

92% would recommend to a friend

(75 total reviews)

Glenn Basina

95% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity and inclusion

4.6

Work/Life balance

4.6

Senior management

4.5

Culture and values

4.4

Compensation and benefits

4.4

Career opportunities

Intelassist has an employee rating of 4.4 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intelassist employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

75 reviews

2.0

20 May 2025

Honest review

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The pay is above market rate for my position.

Cons

HMO is under COCOLIFE and it's not good and it's very low (80k) compared with other HMO providers and there's NO FREE DEPENDENTS. I have to shoulder HMO for my dependents.

5.0

27 Jan 2025

Great place to work!

Talent acquisition supervisor

Recommend

CEO approval

Business outlook

Pros

Work-life balance and competitive salary

Cons

I don't have anything to put here.

1.0

20 Nov 2024

Awful management practices

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits, can offer competitive salary.

Cons

No clear KPIs, no goals, no performance assessment. They are rigid when it comes to rules, always depends on what their clients want to do with employees. They are not giving fair treatment, do not provide health and wellness support to employees. No growth opportunities except if you are already a manager.

Viewing 1 - 3 of 75 Reviews

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