Does Intelligent Demand pay their employees well?

According to anonymously submitted Glassdoor reviews, Intelligent Demand employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Intelligent Demand. This rating has been stable over the past 12 months.

How satisfied are employees working at Intelligent Demand?

76% of Intelligent Demand employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intelligent Demand 3.6 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Intelligent Demand?

Associate Creative Director - Copy (2) , Media and Analytics Manager (2)

What are the pros of working at Intelligent Demand according to real employee reviews?

"Authentic culture, great clients and wonderful team mates." ((in 3 reviews))

Intelligent Demand Reviews

3.9

76% would recommend to a friend

(28 total reviews)

John Common

96% approve of CEO

79% positive business outlook

Ratings by category

4.1

Diversity and inclusion

4.0

Culture and values

3.8

Senior management

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Career opportunities

Intelligent Demand has an employee rating of 3.9 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intelligent Demand employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

28 reviews

1.0

3 May 2016

Before accepting a role in Client Services, think twice and maybe, even three times!

Client services

Recommend

CEO approval

Business outlook

Pros

Cool, swanky, bright office. Extremely smart people (leadership recognizes good talent). Solid product offering. Great location. CEO is extremely motivational.

Cons

When entering the interview process with Intelligent Demand, I was extremely excited to join a marketing agency that was serious about bringing the best marketing strategies to companies to help meet their revenue goals. I believed I was going to be empowered to make a true impact on my team and the company as a whole. Unfortunately, I was served a lot of Kool-Aide during the interview, I drank it and was sadly disappointed. I accepted a role on the Client Services team and after three weeks the ill treatment began. The treatment I experienced was extremely demeaning, mean, judgmental, degrading, condescending, and just downright nasty. Although this was my experience, many employees often walked out of closed door meetings crying because of how they were talked to and the lack of respect given. I didn't experience or witness great care for employees as human beings FIRST. If your ideas, logic and smarts didn't align with what the company envisioned you bringing to the table, you would be treated like a stepchild until you jumped on their program rather than being coached and mentored in a respectful way. If you're considering a job as a copywriter, designer or technologist, go for it even though you WILL BE overworked! Think long and hard before joining the team as an account manager, project manager, project coordinator or quality assurance professional - you will be treated like a game piece on a chess board. But if you drink the Kool-Aide and fall for all of the motivational speeches you'll get during the interview process, remember this, they have a reputation in the marketplace for not being a great place to work and for firing people simply because they don't seem "happy." Take notes. Take notes. TAKE NOTES. You may need them one day. Please note: This is May 2016 and the FIRST Glassdoor post written about this company. Do your research! There is a reason why. People leave Intelligent Demand afraid to share their experience. I wish I listened to my gut before accepting a role with this company. Although they said I "wasn't a good fit," I was an excellent fit. What wasn't a good fit was how I was treated and not being empowered to do the job I was hired to do. I've moved on and so happy to be treated with respect in the workplace.

Intelligent Demand Response

10y

Hi, Thank you for sharing your perspective. You wrote a really thoughtful review, and I take your feedback seriously. It definitely seems like there were aspects of your experience at ID that you genuinely valued, and clearly there were some aspects that fell short of what you expected. We’re ALWAYS working to make ID a genuinely great place to work. And luckily, ID is filled with smart, caring, hard working and passionate marketers from a variety of backgrounds and experiences, who work together to do amazing things for and with our clients. We’re trying to do something pretty ambitious (we think). We’re building a full service, modern marketing agency that serves amazing clients with integrated programs -- at scale, at speed, and in a way that grows revenue in a measurable way. That alone is genuinely challenging. But we’re also trying to do this in a way that honors our values and that helps us grow as people too. That can be even more challenging (in a good way). This means that we constantly balance a bunch of important things: evolving client needs, resourcing, processes, systems, shifting business requirements, different communication styles, and most importantly, our people and the culture that we’re all co-creating in real time. The most important, by far, is our people and our culture. We definitely fall short sometimes. And when we do, we take it seriously, and we work to make things better. I’m sorry that your experience fell short of what we are working hard to create at ID. But feedback--even challenging feedback like this--helps us improve. So thank you for that, genuinely. And I can tell you really care. Thank you for that too. Please feel free to reach out to me directly any time. I’d love to share my perspective (if you’d be interested) and also update you on how things continue to evolve here at ID. Best, John Common CEO

1.0

19 Nov 2016

Soul crushing experience

Account manager

Recommend

CEO approval

Business outlook

Pros

- John Common's motivational speeches - Izzy the office dog - Something to round out a third bullet point

Cons

If you read the other reviews you'll pick up on basic themes of incivility and rudeness. I can attest this was my experience at ID. It is a very stressful, demeaning, and thankless place to work. Don't be fooled by the seeded reviews from ID management. ID's main problem emanates from one very toxic individual who uses their position to manipulate and isolate employees. Account directors (who are equally destructive) act as a proxy for this person to divide and create unrest within the client services team. John Common (CEO) LOVES to pontificate on the subject of equipping employees with self-efficacy. Back in reality, his leadership team practices the opposite. Smart, talented employees are obstructed and blocked at every turn. Intelligent Demand shells out money for behavior assessment tools, team dynamic sessions, etc., which cost thousands of dollars. The result: an average 6-month turnover rate of +15%. It's time to recognize the real problem.

Intelligent Demand Response

9y

Thanks for sharing your thoughts.

2.0

30 May 2016

Not worth the impact to you or your resume.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The amazing team and its strong camaraderie, of which is the unfortunate result of routinely sharing exceptionally negative experiences.

Cons

Management is in denial (or even worse, unaware) of the fact that they lack the capacity to provide an environment that promotes a healthy work place. Given the consistency of turnover, it's clear that nurturing and retaining top talent is NOT a priority; you're second guessed, subjected to a brutal management style and worked into the ground until you become a shellshocked version of the person you were when you started. Far from the notion of ID being a place where the tough, self-driven sort are given latitude to blaze their own trail lies the truth. Management gives an offensive amount of direction, which completely negates efficiency and productivity (down to what words to use in an email and what words to say on conference calls) to the point where you lose a sense of ownership of your client relationships (that is until something goes awry). There is an unspoken expectation (and absolute necessity) of working twelve hour days during the week, and up to four hour days on the weekend just to keep pace with your workload, let alone thrive. Be sure to take a look on LinkedIn at the people who've held the position your applying for and see how long they lasted; you'll notice a distinct pattern.

Intelligent Demand Response

9y

I'm so sorry you felt this way! What a bummer. I'm sorry it didn't work out, and I really wish you nothing but the best. Over the course of 2016 we particularly focused on some of the aspects you touched on above (specifically in the areas of support, enablement, ownership and trust). If you're interested, reach out to me (or anyone else who works at ID). Ask them what it's like around here. I think you'll hear some refreshingly different things than what you describe above. We really are committed to making ID an awesome place not only to work, but to grow and advance as a marketer, as a professional, and even (gasp!) as a person.

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