InteractCRM Reviews

Updated 23 Sep 2019

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3.1
66%
Recommend to a Friend
  1. Helpful (1)

    "Best Experience in my career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Architect in Mumbai
    Recommends
    Positive Outlook

    I worked at InteractCRM full-time for more than a year

    Pros

    Professional environment, freedom for ideas, flat structure, fun and playful atmosphere. Highly recommend to join the organisation if planning to join or being selected.

    Cons

    Can think about at the moment, may not be any.

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    InteractCRM Response

    Management

    Thank you very much for this review. We at Interactcrm make every effort to provide a valuable work experience along with a friendly and enjoyable environment. Such comments go a long way since it allows us to improve further as we continue down that path. We thank you for your positive review.

  2. "Senior Software Engineer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at InteractCRM full-time

    Pros

    Culture. Embracement to new technology. Supportive colleagues and management. Out of the box, thinking is encouraged.

    Cons

    There should be flexible working hours for the development team.


  3. "Great Place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at InteractCRM full-time

    Pros

    Culture People Get to do a lot of different things

    Cons

    HR Policies were quite outdated

  4. "Good to start your Career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Software Engineer in Mumbai
    Recommends
    Neutral Outlook

    I have been working at InteractCRM full-time for more than a year

    Pros

    Not yet If you have let me know

    Cons

    Flexible working hours for Development team

  5. Helpful (16)

    "Cheap and Unprofessional"

    1.0
    Former Employee - Anonymous Employee 

    I worked at InteractCRM full-time

    Pros

    Most peers are helpful and great. Great support from peers.

    Cons

    school kind of environment, you cant chat / laugh with your peers you have to take permission from head master. you will never get your salary on time. Management will celebrate your birthday at every 3 month by taking 50 rs from every employees...very cheap......our HR is very very good person, be aware from him. The company will not give you experience latter. worst HR policy. They will make your life hell once you decide to leave the company. if you want to leave company before your notice period they will hell your life by giving you more fake project so that you cant leave company early.... they tell employee to write fake review here so please don't trust. if you really want to understand about company work culture then connect with ex employee of interactcrm on linkedIN and take a real info. last but not the least ------ our COO / cheap operating officer dont have any business knowledge but he is very expert in bol bachan and essay writing.... our HR is very very good.

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    InteractCRM Response

    VP Products

    Dear Anonymous user, Based on your monologue, we would like to get some facts in the open and address your concerns.. Notice Period 1) Most IT companies have a notice period that they are serious about 2) Rules are not a one way street. Are you saying that notice period accepted by the employee at the time of joining the organization should mean nothing to them but it should become a question of professionalism for the company if they expect you to live up to your commitment? 3) If we insist that an employee serves his/her notice period, there is a good reason for it. Employees of companies with a smaller team and flat structure tend to get involved in work that is customer oriented and has high business impact. Since the work we do at Interactcrm requires specialist knowledge, replacing it overnight is not possible. We give employees business impacting work and seems like you want to blame us for that? It is unfortunate that you don’t understand what it means to be fail customer commitments in today fiercely competitive environment. 4) We are 100% in line with the industry as a lot of our employees have joined us from other organizations, where we have waited for them to join us after serving their notice period. At your tender age, you may not appreciate this, but most companies understand this protocol and will wait for employees to join them. It is really sad that what you learnt at Interactcrm helped you when you interviewed for your new job and you have no respect for any of that. Fake Projects Let us look at this practically. Is an employee eligible to get paid during notice period? Yes he/she is. Now, why would any company pay money for work that is FAKE? I guess your concern probably is “why am I expected to work during notice period”. No arguments there. Salary Yes, there have been delays on Salary and nothing bears us down more than the fact that we haven’t been able to finish our projects & collect in time so we can pay on time. It is a phase we are quickly overcoming with every passing month. However, once again you have conveniently chosen to NOT mention 2 facts – 1) Salaries have NEVER not been paid and 2) Company has always paid interest on the delayed Salary on its own accord since it considers that as borrowed money. Do note that it is not industry standard to pay interest on delayed salaries but we still do it. That itself indicates our commitment and ethics. Birthdays This has always been an initiative driven by the employees for many years now. Those who have been part of the history know the positive context with which this was started as part of team fraternity. All that company has done is allow employees to use the services of the front desk to facilitate contribution collection from the employees, event coordination, and allowed some down time to celebrate during work hours.. However, it looks like this has been construed as company collecting from employees, which could not have been farther from the truth. Anyway, if this is the cheap and dirty way in which certain employees are going to interpret a tradition started by past employees, we would rather give the tradition an honorable farewell. Interactcrm does cutting edge work and has real customers. It is not a hobby that some people decided to pursue. All businesses have good and bad times and we are no different. But we do provide a really good learning ground for our employees and also try our best to create an environment that people enjoy to work in. We may not be perfect but we have no bad intentions. Else we would not still be in business after so many years. Our goal is to be successful along with our employees since no company can grow without the support of their employees. It has to be a team effort. We urge our ex-employees to be professional, think rationally and not get personal on public forums. It reflects more on your character than on the company and when other employers read it, you will be the one being judged. In spite of our differences of opinion we would like to apologize for any inconveniences caused and wish you all the best in life.

  6. Helpful (21)

    "Horrible Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Consultant in Mumbai
    Doesn't Recommend
    Negative Outlook

    I worked at InteractCRM full-time for more than 3 years

    Pros

    Most peers are great and helpful. Exposure to work on things you wouldn't expect.

    Cons

    Typical Factory Atmosphere- but you cannot go on strike. Salary never comes on time. In fact , most don't get their last month salary. Useless HR & Management. CEO sits in US, So called VP/ Managers have no real leadership skills. Makes it very difficult for you to leave. They manage to harass you if you join competition.

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  7. Helpful (1)

    "A very decent company to work woth, learn and grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Engineer in Ahmedabad
    Recommends
    Positive Outlook

    I worked at InteractCRM

    Pros

    - Excellent management and HR policies - Great work life balance - Supportive peers and senior management - Ideas are energized by the technical managers - Good products with some of the most advanced and sought after features - Get to work on latest and cutting edge technologies - Very streamlined processes

    Cons

    - Don't see any as I was completely satisfied throughout my tenure

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    InteractCRM Response

    Management

    Thank you

  8. Helpful (8)

    "ICRM"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Engineer in Mumbai
    Doesn't Recommend
    Neutral Outlook

    I worked at InteractCRM for more than 5 years

    Pros

    Good learning Initially,Appreciates employees initially ,

    Cons

    Contract for freshers Very limited technologies to learn. Less than 50 employees Salary does not come on time since a few years

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  9. Helpful (9)

    "Never Recommended"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at InteractCRM full-time for more than a year

    Pros

    Colleagues ! The only thing positive is the friends you make and colleagues you work with.

    Cons

    Horrible Policies No co-ordination between the top level managers. Monotonous work (Basically you learn almost nothing)

  10. Helpful (14)

    "Financially instable (do not pay salary in time)"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Software Engineer in Mumbai
    Doesn't Recommend
    Negative Outlook

    I worked at InteractCRM full-time for more than a year

    Pros

    nothing exciting ... Good Team work amongst colleagues

    Cons

    Everytime you will feel as co is keeping watch on all your activities ....Do not pay salary on time very worst .... at time of joiining co will ask you to sign Bond with XXX value

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