Iron Creative Reviews

3.7

63% would recommend to a friend

(13 total reviews)

62% positive business outlook

Reviews by job title

13 reviews
1.0
3 Jun 2022

Terrible Place to Build A Career

Recommend
CEO approval
Business outlook

Pros

It's a job, so you get paid for putting up with it.

Cons

Terrible attitude from upper management, lots of gossip and looking down on employees from their glass meeting room. One of the founders liked to shoot a basketball over people's heads and yelling, often to people that he was just complaining about as a sub-par employees behind the glass. There was no real HR to speak to about issues and they cannot even get hiring or firing paperwork correct. It took months to get all of the benefits and they withheld 401K benefits. They did not encourage quality or thought, they encouraged it to be done and done quickly, often leading to tons of mistakes. Since everyone disappears as soon as the clock strikes 5 to escape, don't be the last one standing because you will have to stay behind to save the account team when the client spits back the day's work, as all of the issues come piling in.

Iron Creative Response
1y
Thank you for taking the time to provide feedback. We sincerely appreciate hearing from our former team members as it helps us grow and improve. There's a few things we wanted to address here to clear up any confusion about your experience. There has always been an HR department with an advertised open-door policy. 401k benefits are not withheld from any team member, but as is clearly stated in the policy there is a three month employee trial period from start date of employment before the employee is eligible for this benefit. After that 3-month period, employees are free to sign up for their 401k at any time, and we actively encourage doing so at our annual 401k benefit seminar with our wealth management team at Morgan Stanley. We absolutely encourage both quality of work and a thoughtful process - without it, we wouldn't be able to maintain yearly contracts with several high-profile brand-name retail and B2B clients. We've also hired employees that the company is excited to invest in to grow with and build the team - the average tenure for an employee is 6 years, and we pour as much guidance as we can in making sure that their time at IRON is both beneficial for their career and personally satisfying through professional development training, client experience, and a work culture that has resulted in three boomerang employees in as many years. We value your feedback and would welcome the opportunity to discuss your concerns further offline. If you’re open to a conversation, please feel free to reach out to us directly. Our goal is to continuously improve and ensure Iron Creative remains a fantastic place to work for everyone. Thank you again for your contributions and insights.
3.0
7 Nov 2018

Chaotic environment, if you're into that kind of thing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people/culture, great location, lots of interesting projects

Cons

Not a good place if you still need training in some areas. Not an environment that encourages professional development or advancing your career. Small operation with limited resources. High turn-over.

1.0
23 Jan 2024

Don't work here

Recommend
CEO approval
Business outlook

Pros

Work environment can be fun. Birthday celebrations and holiday celebrations.

Cons

Horrible middle management. A boys club (made up of simple minds) who sit in the conference room and talk about people, mainly women. There's a big gender issue here. No career growth. You can have all the impact you want but it'll be intentionally downplayed. You're expected to operate in chaos. Client work is a thankless job. They determine whether you can take PTO based on what you're taking PTO for. Gaslighting is common.

Iron Creative Response
1y
Thank you for your feedback. We take reviews like this seriously and are always open to constructive input. However, we are somewhat confused by some of the comments made, particularly as our office has been fully remote since March 2020 and you published this review in January 2024. The timeline doesn’t align with the current work environment or culture, making it difficult to address specific in-office concerns raised. That said, we want to acknowledge the feedback regarding management and gender equity. We are committed to fostering an inclusive culture where everyone can thrive. We have several avenues to celebrate employee impact, including a weekly peer-to-peer recognition benefit as well as a specific channel in Slack dedicated to individual and team accomplishments that is regularly updated by the leadership team. As per our PTO policy, PTO is not based on the reason for the request nor is an employee obligated to give a reason for the dates requested off; our primary determining factor in time off is ensuring the timely delivery of client workload, and if there's a particularly busy production cycle then we might ask the employee to modify their dates. In our decades of operation, we have yet to outright deny any PTO request, choosing instead to partner with the employee to find a suitable time for all parties. We always strive to improve based on the feedback we receive, and while details in this review don’t fully reflect our current practices, we take any concerns seriously. If there’s more you’d like to share about your experience, we encourage you to reach out directly. We are committed to creating the best environment possible for all of our team members.
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Glassdoor has 17 Iron Creative reviews submitted anonymously by Iron Creative employees. Read employee reviews and ratings on Glassdoor to decide if Iron Creative is right for you.