Jebbit Reviews

3.8

72% would recommend to a friend

(58 total reviews)

Tom Coburn

82% approve of CEO

51% positive business outlook

Jebbit has an employee rating of 3.8 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jebbit employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

58 reviews
3.0
2 Mar 2023
Recommend
CEO approval
Business outlook

Pros

-Smart and transparent founders/executive staff -In a nascent, but compelling space with a bright future for the value of 1st party data -Pretty strong benefits and comp (with the caveat of unrealistic sales targets and ramp expectations) -Talented coworkers -Impressive customer base with the ability to grow large enterprise accounts from 20k spend to over 1M -Remote first -More holistic than most employers when considering mental health factors

Cons

-Their big Series C in Jan 2021 is Private Equity backed (Vista), not Venture Capital backed (and they took 51% ownership) -Almost no inbound demand outside of SMB (where they are less competitive) -No proven sales process outside of expansion -Outbounding into incredible headwinds is exhausting -Unrealistic sales targets and expectations of new sales hires -Minimal SDR support for Enterprise AE's -Overworked frontline managers -Leadership speaking out of both sides of their mouth. Ie "we're not having layoffs" then 2 months later mysterious employee disappearances... I was outright lied to during the recruiting process. I was told I'd have 1:1 SDR support and a 12 month ramp - that was far from the reality with pressure and strange disappearances of new reps who seemed plenty talented.

2.0
30 Dec 2023

Business is struggling, we’re all struggling

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are still many employees at Jebbit who very much live the values. They are kind, hardworking, and care about their coworkers and direct reports. - I love my manager, skip, and direct team. They’re some of the most supportive, bright, talented, and kind individuals I’ve ever worked with. - Get to work with huge household names - there’s a ‘wow’ factor in talking through the customer list, and a lot to learn from people in decision making positions at those other companies. - Compensation is fair, if not competitive. Based on the few job postings we did have this year, I think we may have started totally lowballing new employees after we started laying off in early 2023, so that might change for newer employees. - I have never personally had an issue taking advantage of flexible PTO or setting boundaries around working hours, but it varies a lot by department, role, and individual. I know a lot of people who do struggle to do this at Jebbit, for a variety of reasons.

Cons

- Lack of transparency from upper management and in general. For a pretty small company, there are hordes of directors and VPs and chief XYZs above your manager who all seem to have differing opinions and are making decisions about your department and your role. - Things seem to change daily at that mid-to-upper management level, and messages that trickle down to lower levels of managers and employees are confusing and contradictory. I never have clarity on whether my role or team is going to continue to exist next quarter, never mind the strategic direction of the team or the company. As a result, I’ve never felt any job security/safety here. It feels like you and your team are constantly under a microscope by people you’ve never met and who have no idea what you do. - 2023 missed two quarters in a row of sales goals by a lot, with big claims made about pipe gen for next year of course. 2022 was the same. Response was to lay off sales people and others, hire yet more senior management, and pivot sales strategy again. - The builder looks and feels dated, is hard to use, and very buggy. Attempts have been made this year to focus on platform stability, but the bug situation is still pretty dire. Some customers seem to not care, but I have seen it create a major headwind for Jebbit with others. It’s hard to believe that we will fix the revenue problem with the product we have. - Though there may have been a time when Jebbit invested in their employees’ growth, Jebbit is in survival mode right now. It’s sink or swim for everyone, and nobody seems to care about growing or anyone else’s growth, just keeping their jobs. Be prepared to prove your value immediately and play the politics game well, or Jebbit will fire/’lay you off’ swiftly.

2.0
28 Nov 2023

Used to be great, but be cautious

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Used to be a great company before the Vista Equity Partners acquisition (they have done ~3 rounds of layoffs since then) - Product is slick and easy to understand as a consumer (you've probably interacted with it) and it is better than most competitors - They have some great brand partners (L'Oreal, P&G, Pepsi, Nestle, etc.) to lean on - You'll get to wear a lot of hats and roll up your sleeves, be prepared to tackle many issues outside your role - There are a few good people still left there and there was a big focus on people/culture when building the team pre-acquisition

Cons

- The business is going in the wrong direction and with goals continually being missed, Vista Equity Partners will take action sooner rather than later (sell-off, merger, etc.) and cut their losses - Revenue goals are unrealistic across the board and the leadership team has not taken ownership of the complete mishandling of goal-setting - The reality is that Jebbit's software sales spiked during the pandemic (due to many companies being forced to find new ways to interact with consumers digitally), and now that things are changing the high growth they saw is not sustainable (but they won't face that reality) - It has a great rating on Glassdoor, but the majority of the reviews are from earlier days pre-acquisition (when it actually was good) or curated by the team (so I'd be cautious) - Professional development has gone out the window and the company is in "survival" mode (they don't have the time to invest in you, so if you join, you better be prepared to deliver value right away, otherwise they will fire you or 'lay you off" and move on) - They continue to "shoot themselves in the foot" and toss people aside once they're done using them, so just make sure you look out for yourself - I would highly recommend to anyone considering Jebbit that you really dig into the weeds and make them answer the tough questions, do your research, ask about the layoffs, ask about the history, and just make sure you know what you're getting into (I would not recommend any of my friends to join)

Viewing 1 - 3 of 58 Reviews

Glassdoor has 69 Jebbit reviews submitted anonymously by Jebbit employees. Read employee reviews and ratings on Glassdoor to decide if Jebbit is right for you.