Justin Alexander Reviews

First and foremost, some of these reviews are pretty suspect, so much so I felt I needed to provide some type of rebuttal as it's not giving a real picture of the company. (and yeah, I get this site is for venting but still) It's true, there have been toxic team members working here, but, you'll now find some of them below in the Reviews section. I hope they have found what they were looking for elsewhere. The biggest pro of JA is the actual JA team. I could lead with our designs or the cool changes to our office or the exposure to so many different parts of the business, BUT, I've honestly never worked with a group of individuals that genuinely care for their customers but also for each other. We're a fun crew and we do take great pride in our work. Accountability is big - we're not dealing with furniture or ready to wear here. We understand that a mistake could mean a bride doesn't get their dream dress on the biggest day of their life. Accidents and mistakes do happen, like in any business, but the support for one another is real: everyone is ready, willing, and able to help correct and problem solve. I've noticed that the company has made a big effort since the pandemic to almost reestablish the culture and personally, I've been really liking these changes. Its actually amazing how much individual and company growth can take place when capable team members are in the right positions. The new weeks-long training program made a big difference for helping our new team members acclimate. There are company BBQs/celebrations and sometimes someone will cook for the whole office or bring in cookies or something, someone usually has their dog in, we have holiday contests, cool events in the showroom, and more. They even provided multiple mindfulness sessions this summer to promote wellness and work/life balance. I'm excited to see how the company continues to blossom!