Kibo Software Reviews

3.7

64% would recommend to a friend

(232 total reviews)
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Ram Venkataraman

69% approve of CEO

59% positive business outlook

Kibo Software has an employee rating of 3.7 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kibo Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

232 reviews
1.0
13 Sept 2023
Recommend
CEO approval
Business outlook

Pros

1. Work From Home - This will literally help you to find better job, you can give interviews anytime. 2. Helpful team member - Team members are always ready to help you.

Cons

I couldn't be more disappointed with my experience at Kibo, and I feel compelled to share my concerns about the company's practices. When I joined Kibo, company promised that policies and facilities will be match or exceed the standards set by my previous employer, Xpansion. Unfortunately, Kibo has not lived up to its promises, leading me to conclude that it's not far from being a scam. Here's a breakdown of the false commitments and discrepancies I've encountered: 1, Leave Policy: At Xpansion, we enjoyed the benefit of 2 days of leave credited every month, with the entire year's allocation available from the start of the year. At Kibo, we're offered a mere 1.5 leave days per month, a significant downgrade in comparison. 2. Medical Benefits: Xpansion provided us with an excellent medical policy covering up to 15 lakhs. In stark contrast, Kibo's maximum coverage is limited to 5 lakhs, and even worse, there's no option to increase it. 3. Variable Pay: Xpansion transitioned to an employee-friendly fixed pay structure, while Kibo introduced a variable pay system without adequately informing us during the hiring process. This change, introduced midway through the year, was both surprising and unsettling. 4. Appraisal Delays: When I joined Kibo, I was told that our annual appraisal would take place in March. However, the company later postponed it to July, leaving us to wonder why they were toying with employees' expectations and financial planning. 5. Promotions: It's disheartening to see the same set of employees getting promoted every year while junior employees like myself are seemingly overlooked. 6. Frequent Policy Changes: Kibo's policies seem to change every 3-4 months, and it's evident that these changes aren't made with the welfare of employees in mind. 7. Layoff Concerns: The constant fear of layoffs looms over the company, with indications that they may start in India soon due to the current financial situation. 8. We got zero hike when got transferred to Kibo, while company hiring others giving good hike. Where is the logic? 9. Company hardly getting new client since few months, this is red flag. Furthermore, regrettably, we find ourselves unable to present these concerns to the management or HR due to the unfavorable environment that discourages open discussions. There is a fear that such actions could potentially result in termination.

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Kibo Software Response
2y
Thank you for sharing your feedback on your experience. We are sorry to hear that it has not been a positive experience for you, and are appreciative that you took the time to share your feedback with us. We were surprised to see you share there aren't internal forums to provide feedback as we feel that we solicit employee feedback regularly through a variety of channels, including a confidential survey every other week where you have the opportunity to share feedback like this with us. Many of your comments are in relationship to your personal total rewards, including time off, pay, growth and benefits, so we would strongly encourage you to speak with your People & Culture Business Partner directly, as they will be able to review each of these items with you in more detail. We always follow through on our commitments and communicate any changes thoughtfully, with notice, and well in advance to be favorable to our people, culture, and company. If you have any additional feedback, please feel free to email us directly at feedback@kibocommerce.com so we can follow up with you personally.
1.0
3 Jan 2024

Run away….

Recommend
CEO approval
Business outlook

Pros

Unfortunately did not come across anything such as of now..

Cons

1. Micro-management of work 2. In few days of joining you will realize that you joined wrong company. 3. Management never seems to be excited for future growth. 4. No visibility of work 5. Lots of layoffs.. 6. I haven’t seen any policies they have made of employee's well-fare. Policies getting worst every month. 7. Cost cutting everywhere.. 8. Very unstable environment, you need to work under the pressure as well as in fear of layoffs 9. No culture in company which excite you to work every day. Employee has to pay for team gathering sometime. 10. Pathetic leave policies

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Kibo Software Response
2y
Thank you for sharing your feedback, along with your concerns. We aim to foster a very transparent culture at Kibo and address any changes thoughtfully, including actively seeking input through confidential surveys and communicating results from that feedback. We regularly benchmark our policies and offerings to employees, as well as collect feedback to be sure we are able to balance providing flexibility with the needs of the business. If at any point our current offerings are not meeting your needs, we encourage you to talk with your manager or your People & Culture Business Partner about your concerns directly so we can best address. For any additional detailed feedback, please email us at feedback@kibocommerce.com.
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Glassdoor has 240 Kibo Software reviews submitted anonymously by Kibo Software employees. Read employee reviews and ratings on Glassdoor to decide if Kibo Software is right for you.