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Kid Castle Educational

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Kid Castle Educational Reviews

2.7

39% would recommend to a friend

(104 total reviews)

Min-Tan Yang

62% approve of CEO

30% positive business outlook

Kid Castle Educational has an employee rating of 2.7 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kid Castle Educational employee rating is 28% below average for employers within the Education industry (3.7 stars).

Reviews by job title

104 reviews
3.0
15 Oct 2018

Decent for Language School

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-training every month and if you attend so many you get a bonus -books/curriculum provided -on spot training for new teachers -accident insurance -good place for 1st time teachers in China -materials given if asked

Cons

-no free apartment or aid to find apartment -no Chinese co teacher (expect in youngest class, thank god) -have to work Saturday/Sunday and at night during the week -not much communication especially if you do not teach in Shanghai

avatar
Kid Castle Educational Response
6y
Thank you for taking the time to write about your experience. We appreciate your honesty and take what you have said seriously. We are always looking at ways to improve our working environment and have our employees feel valued and satisfied. We strive to have co-teachers in all kinder level classes. Given that we are a training centre, the working hours are industry standard and unfortunately cannot be changed. We aim to communicate the working hours and other conditions prior to signing of the employment contract. Lastly, we are constantly reviewing and updating our curriculum. Thanks again for taking the time to write this and we wish you all the best in your future endeavours!
1.0
12 Oct 2017

A school to avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's an easy job, a good starter job, solid initial training.

Cons

The biggest problem is that the local teachers and principles at the schools are racist. HQ refuses to accept this is a problem and subsequently won't do anything about it. The foreign recruiters hiring you might not be racist but the schools definitely are. Chinese staff do not communicate properly with you even though they're capable of doing so. The pay is low compared to other ESL companies. No medical insurance. Unpaid leave. No room for growth in the company. If you can kiss arse you'll get a bump up. There are more cons than pros at this company. There's far better out there.

avatar
Kid Castle Educational Response
8y
Thanks for your feedback. Here at Kid Castle we’re always looking for ways to improve the experience of our teachers. Last year we began a new training program that not only allows our teachers to develop their teaching skills, but it also allows for our head office to have more interaction with our teaching staff. This has led to changes in our benefits package, which have been put into effect at the beginning of this year. There is plenty of room for growth within Kid Castle with positions such as Training Specialist, Assistant Foreign Teacher Supervisor and Foreign Teacher Supervisor on the academic side of the company as well as office positions in our corporate office. Check out http://www.kidcastlecareers.com/about-us/our- teachers/ to hear some personal stories from our teachers about their journeys and progression with Kid Castle. We are very proud of our diversity at Kid Castle. We take accusations of racism very seriously and if you have a information on this taking place within one of our schools we would greatly appreciate any information you have. Feel free to contact us. In regards to our Chinese Staff, we can’t speak highly enough of their hard work and temperament. Many of our teachers form great friendships with their Chinese colleagues. With a little patience and understanding there are great friendships to be made. Making friends with those from a different culture can be one of the most rewarding parts of your experience in China! Best wishes from the Kid Castle Team!
1.0
19 Aug 2020
Recommend
CEO approval
Business outlook

Pros

I started working at KC in 2018. At this time, the company was well-organized, and there was good representation for the foreign teachers in the head office. There were great relationships between the admin and teachers, and overall it was a great place to work. However, by the time my first contract was done, the company had gone quite downhill. A lot of admin had left the company, and there were questions as to the nature of these resignations. I only signed a second year contract because I needed the money.

Cons

I ultimately resigned from the company because I couldn't put up with its awful management anymore. The school branch I worked at was great, but there were so many more things wrong with the company. The head of the department does not know how to do her job, there was constant power struggle between employees, the entire head office was incompetent and disorganized, and salaries were always being paid wrongfully or simply being withheld (which is illegal). Every month salaries would not be paid properly, and would really only be fixed if a "higher-up" was involved (and that was only if they liked you). When I resigned, there was illegal withholding of salary, and the head of the department's reasoning for this was that she "never agreed to it." The contracts and handbook clearly outline the salary that is to be given depending on how many years you have worked there, and she had no written documentation deviating from these guidelines. And because she is the head of the department, there is no one above her, so I ultimately never received my money. I also worked overtime through my Chinese New Year holiday (as this was the beginning of the pandemic and there was much uncertainty). I was never compensated for my time, nor were any of the other supervisors who worked through their holiday. This company does not adhere to the rules and regulations it instills in its contracts and handbooks. Rather, they make it up as they go, resulting in mismanaged time and salaries. So, if you're good with not getting the money you worked for, and working way too hard for the money you're not going to get, then this place is good for you. You should just save yourself the headache and apply to other companies.

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Glassdoor has 113 Kid Castle Educational reviews submitted anonymously by Kid Castle Educational employees. Read employee reviews and ratings on Glassdoor to decide if Kid Castle Educational is right for you.