Does LV= General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, LV= General Insurance employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at LV= General Insurance. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LV= General Insurance?

61% of LV= General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LV= General Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at LV= General Insurance?

Customer Service Representative (34) , Claims Handler (7) , Customer Service (5) , Project Manager (5) , Customer Service Representative (CSR) (4) , Claims (3) , Claims Adjuster (3) , Customer Representative (3) , Data Scientist (3) , Pricing Analyst (3) , Senior Pricing Analyst (3) , Business Analyst (2) , Claims Consultant (2) , Claims Representative (2) , Customer Service (CSR) (2)

What are the pros of working at LV= General Insurance according to real employee reviews?

"Great people" ((in 18 reviews)); "Strong branding & good benefits" ((in 11 reviews)); "Ok good work life balance" ((in 7 reviews)); "Very inclusive and staff always happy to help you grow" ((in 5 reviews)); "Met some great colleagues and team mates." ((in 5 reviews))

What are the cons of working at LV= General Insurance according to real employee reviews?

"Micro management sometimes" ((in 10 reviews)); "Pay is awful" ((in 7 reviews)); "Everything Managers and staff are not connected Hierarchy don't respect you Pay isn't great Zero progression It's just not the best place to work" ((in 6 reviews)); "Basic salary." ((in 4 reviews)); "No career progression" ((in 3 reviews))

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LV= General Insurance

LV= General Insurance Reviews

3.5

61% would recommend to a friend

(170 total reviews)

Steve Treloar

54% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.6

Culture and values

3.5

Compensation and benefits

3.4

Career opportunities

3.2

Senior management

LV= General Insurance has an employee rating of 3.5 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LV= General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

170 reviews

4.0

22 May 2026

Great management, but limited promotion opportunities

Customer assistant

Recommend

CEO approval

Business outlook

Pros

Great management, employee care prioritised

Cons

Hard to progress career as most promotions located in other parts of the country

5.0

11 Feb 2026

Claims handler

Recommend

CEO approval

Business outlook

Pros

Very inclusive and staff always happy to help you grow

Cons

The Pay could be better.

5.0

2 Dec 2025

A good place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

A good place to work and colleagues were really supportive.

Cons

There is no cons for me

Viewing 1 - 3 of 170 Reviews

Jobs at LV= General Insurance

Customer Service Representative

Customer Service Representative

Supply Chain Systems Specialist

Business Development Manager (Advised Platform)

Business Development Manager (Advised Platform)

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LV= General Insurance

LV= General Insurance Reviews

Ratings by category

Reviews by job title

Great management, but limited promotion opportunities

Claims handler

A good place to work

Jobs at LV= General Insurance

LV= General Insurance reviews FAQs

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