Labelbox Reviews

3.3

52% would recommend to a friend

(77 total reviews)

Manu Sharma

50% approve of CEO

50% positive business outlook

Labelbox has an employee rating of 3.3 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Labelbox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
4.0
13 Sept 2024

Good place to work, getting better

Recommend
CEO approval
Business outlook

Pros

The best part of the company is the mature coworkers—it's a lean place, and everyone works to fulfil their role to the best of their ability. Top management shows dedication to the business and has made better business decisions in the last year.

Cons

Not much by way of benefits except a monthly meal card; departments can be siloed

5.0
7 Oct 2023

Great company to work at

Recommend
CEO approval
Business outlook

Pros

Pros: - Exceptional alignment between product and market, resulting in rapid company growth. - Opportunity to collaborate with a top-tier team advancing the forefront of AI technology. - A nurturing and encouraging work environment. - Engage with elite companies in the AI sector, including Airbnb, Adobe, OpenAI, Warner Bros, and others - Potential for significant influence within the company. - Empowerment and autonomy in handling projects, leading to outcome ownership.

Cons

Cons: - Long work hours

1.0
28 Jan 2021

Lots of potential, poor culture and leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most of the team are great to work with. They are smart people who care about what they do and want to do the job well - The daily work is satisfying with good customers and a problem space within AI that is challenging - Work environment is flexible and the company has supported fully remote for many years even before COVID - People at the company genuinely want to make it better, they work hard and want it to succeed despite opposition

Cons

- Exec team is distrustful and suspicious of employees especially CEO Manu. Brian is COO even though he is listed as CEO on glassdoor - Lots of micro-management. There are hourly pings in slack if things aren't moving at the breakneck speed CEO wants. What he wants changes daily and contradicts itself - People are fired and disappear without warning. One day they are there the next they don't show up to a meeting and you have no idea why - The company values are used against people to validate harassment, long hours, and firing anyone who disagrees with the methods and direction of management. In particular 'craftsmanship' which was so misused, it became an inside joke - Scapegoating happens often. There has to be a villain: either a person or a whole team that is the problem with little accountability or ownership of the problem at the leadership level

avatar
Labelbox Response
5y
Thanks for the feedback - we’re happy to hear you found the work satisfying while recognizing the very hard problem we’re trying to solve within the industry. Yes, our team is fully distributed globally, so emails and slack messages may come in late into the night- as we encourage our team to work when they’re most creative and effective - and as a company which thrives on asynchronous communications, our team knows that no response is expected or required at night or on weekends. When people leave the team, either voluntarily or involuntarily, it’s either because this ultimately wasn’t the right fit for them, they weren’t meeting the high bar we set for ourselves, or have had ongoing performance issues. It’s company policy to not share details of departures with the entire company out of respect for each and every employee. We do take feedback seriously and follow up with action items from anonymous employee feedback. The founders are continually investing in their growth and leadership skills and realize no one is exempt from making mistakes and are always striving to grow and learn from our mistakes.
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Glassdoor has 90 Labelbox reviews submitted anonymously by Labelbox employees. Read employee reviews and ratings on Glassdoor to decide if Labelbox is right for you.