LanguageLine Solutions Reviews

Pros

the prime reason for me to be working at this company is to learn and strengthen my professional skill in interpretation. And i am getting a lot knowledge and experience from working at this company which are too valuable.

Cons

However, the employer doesn't seem to like his employees taking leave for any reasons from work even for 5 days through a whole year. so what i am trying to say is that he seems to want the employees working like a robot without rest through whole year. furthermore, if you take, for example, for a few days which you have as annual leave, those a few days of leave will be unpaid whether they are annual or casual or birthday or wedding or family matters or personal leave even if each of employee is allowed to take them according to the protocol of the company. There is also a limitation in regard to Medical reimbursement. one more important thing is that there is no increment in the pay.

Pros

Staffs are good and friendly

Cons

Very low remuneration for the work you do

Pros

steady job and work from home

Cons

back to back calls and rigid work schedule

Pros

Work from home, avoid the commute

Cons

Back-to-back calls. No career advancement - No salary increase for sure no matter how many times you complained.

Pros

I wish I could say something good.

Cons

Loads of.... Exploitation of Labor Laws in the name of an International Process. Making interpreters work for more than what the are paid for... The Interpretors are the ones who make money for the organization and still get treated like pigs😢.. And if you dare open your mouth and complain about the management.. Be ready to be thrown out without any ethical reason. The sad part is that all they (management) believe in is, if one employees leave we'll find another one!! Hence Hell With The Employees Who Speak Truth! The honest fact is... This organization can create a milestone in Interpretation domain... All that's really needed are Few Good People Who Value Employees.

Pros

This company is amazing the people that irk at LLS and the President CEO he is amazing as well language line solutions is one company that I can say will hear assist your need as an employee truly cares I have been her 4 year which is a shame because I wish I could of know about this company sooner I worked for another company Cyracom that company was horrible very stressful and nobody would even say hi to you I did not even know who my manager was cryacom only as number not people but language line solutions i a different company different people that hear listen and really help you I love this company is amazing if your looking to work from home language line solutions i your best bet option love this company

Cons

I don’t have anything bad to say about language line solutions tho company is the best I love love working here the president of the company even knowledge your email which is amazing with him been so busy since language line solutions ha so many employees nationwide I love this company the best

Pros

a) Top down Humble leadership led by Scott Klein b) Top notch HR team manager led by Anja Dimacali & leadership by Frank Perry c) Proactive business team led by Dave & Matt

Cons

No downsides to point out

Pros

Didn't have time to see any pros.

Cons

Be careful if you're selected to apparently "work" for them. The hiring process is through an outsource company but Language Line Solution doesn't trust 100% in the outsource hiring process so what do they do? They continue the hiring process using their own simplistic language test and TURN DOWN the candidate that had already been cleared by the outsource hiring company! They don't care if the candidate has passed the hiring process via the outsource company, they reject the candidate based on the candidate's language test instead of continuing the outsource company's process and invite the final candidates to a video call and test their language skills live! This process feels like a scam and a disrespect to the candidate who spent (literally) hours and hours going through the dynamic of the outsource company's hiring process.

Pros

It was very fast paced, always working with customers, I enjoyed it very much.

Cons

Management was very hard to get ahold of including payroll.

Pros

It is Fun and satisfying getting to help clients communicate with each other. It’s also pretty cool to work from home. Overall this is a great learning experience and introduction to customer service and other industries such as medical, banking, and social work. I’d say it’s also definitely a good thing to have under your resume.

Cons

In my experience so far about 60% of calls involve dealing with rude customers. This job definitely requires a lot of patience and focus. Sometimes clients will drop paragraphs of information with complicated terminology without stopping and still get upset if you ask for just one repetition. There’s also a couple of technical problems happening with the app that makes understanding what the customers are saying a little challenging, this ranges from static, to just calls cutting off in the middle of sentences, but this doesn’t happen too often.