6y
Thank you very much for the feedback. As a fast growing startup run by founders came from engineering background, we have to say that the way we communicate sometimes can be perceived differently from its original intention. Often times, with the product and service focus and engineering way of thinking, we are quickly jumping into discovering the underlying problems, eager to fix the problem, but neglected the social filters or communication styles needed to smooth the feelings first. We are learning and refining the communication as we go. We learned that members who are goal oriented, laser focused on problem solving and well aligned with the product and service mindset are more likely to enjoy the work environment compared to members who are more people oriented, sensitive to feedback or need constant nurturing and coaching.
We have learned a lot in our hiring strategy how important it is to find the best fit team members who strive at all the time, values hard working and growth opportunities, and truly care our customer's success. These key factors were lost in the past 18 months' hiring due to rush to hire to meet the growth goal. We are glad that the members who did not feel the fit or struggle to understand/enjoy the startup nature have decided to move on to find where they best fit. It's the best option for both.
We hope your biggest take away from the short period of working here is not just food and some fun coworkers. We believe there are a lot you have learned from the job that you could add to your resume that will be benefitial to your future career development. It's OK that you might not appreciate the growth and high expectations, or even the opportunities to take challenges that you have not imagined you could take, but we believed in you and pushed you to stive. And you made progress, it was not easy but you made it, those skills stay with you throughout your future career. At this point, we hope you have truly moved on and is focusing on what works best for you. We wish you the best in your future career development.
Regarding the pay, we pay members at or above market values based on experience, size of the company, industry and location. There are also decent bonuses based on performance. If you feel differently, please feel free publish your salary information so that viewers can easily see whether where it is in comparison of Glassdoor avaergae compensation data. We seek complete fairness and transparency based on facts and figures instead personal opionion. We will be open to glassdoor evaluation at any time.
