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LensRentals.com

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LensRentals.com Reviews

2.9

45% would recommend to a friend

(26 total reviews)

Roger Cicala

34% approve of CEO

49% positive business outlook

LensRentals.com has an employee rating of 2.9 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LensRentals.com employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

26 reviews
2.0
11 Jan 2022

Be Careful...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For warehouse workers the hours are incredibly long in the summer and they expect you to work a ton of hours when things are busy but you do get paid overtime. They do give end of year bonuses and nice parties so if you don't mind having monotonous days most of the year you will get to break up the misery in December. They previously refused to allow people to work from home but have loosened up some since people quit over it. It might change for the better but the needed changes will require drastic things to happen.

Cons

LensRentals is a terrible place to work if you have ever had another professional job. If you've only ever worked in a Memphis warehouse for little pay then you may be happy here because it is a step up from that. Otherwise, beware. I hope it may improve since many have quit due to hating it but this review is based on what exists not what it could be. Managers are in place mainly due to tenure with the company. Most have very little managerial skills and run off employees until they get only passive people. There is little room to move up and you won't be one of those managers. In half a decade I saw no one promoted to a manager position. (Unless was in the website development department which operates as a separate company entirely... so maybe?) Most moves for good employees will end up lateral because none of the inner circle managers plan to leave unless they are pushed to the point their body breaks down. HR appears incompetent but covers up most mistakes or just doesn’t care. Witnessed multiple mistakes that could have cost people thousands of dollars if not caught so double check your stuff carefully because no one else will be looking out for you. There is also a ton of sexist and racist behavior/ undertones that get ignored by HR and leadership. It is clear when salaries are compared they pay women less than men for the same role and black women even less. They have increased diversity in hiring at least but they have a long long way to go here and their default choice still tends to be white male.

1.0
25 Sept 2020

Textbook example of toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None that are worth the cons.

Cons

Owners inexplicably retain a manager who verbally abuses employees, routinely comes to work inebriated, and has a history of sending unwanted explicit images of himself to coworkers. The owners aren't particularly peachy either and are quick to berate employees as well.

3.0
18 Dec 2019

Review

Recommend
CEO approval
Business outlook

Pros

No dress code. Free rentals* Altered schedules for some.

Cons

Low quality work space. Inconsistent application of alleged policies. Lots of promised raises that took years of posturing for my coworkers to actually get them. Very common to be given as much responsibility as you can possibly handle despite no additional compensation or official change in job title i.e. you progress in their internal hierarchy but you make the same. Also noticed males in the same department were almost all able to support their no working spouses and multiple children while females in the same departments with seniority over those males required two incomes and have less children. Their HR department consists of one person for over 200 employees. Limited room for advancement.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 26 LensRentals.com reviews submitted anonymously by LensRentals.com employees. Read employee reviews and ratings on Glassdoor to decide if LensRentals.com is right for you.