Lightstream (UT) Reviews

3.5

56% would recommend to a friend

(19 total reviews)

Jim Cassell

69% approve of CEO

63% positive business outlook

Lightstream (UT) has an employee rating of 3.5 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightstream (UT) employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
1.0
20 Mar 2023

Complete waste of time if you’re not in the inner circle

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid relationships you are able to build with partnered and outsourced companies you get to work with.

Cons

There is truly no method behind the madness. There is a reason for all those “Hiring” postings, do not be fooled. Coming in you will be treated as the next new shiny toy to play with but things surely change fairly quick. If you are not in the companies inner circle you will find yourself lost and soon feel like an outsider casting yourself off the island. Within the interview process they preach growth and development but honestly the company is so unorganized between teams and management, you will never see actual growth and certainly not “development”. If you are a new grad and looking for a company to invest into your career I would honestly tell you to look elsewhere. Lightstream is a company that hires from within (friends and family)/ word of mouth so your only way for success is to always be on the right side at all times (if thats even possible). I remember being hired and for months asking for help and resources to become successful and managers completely give you the run around while everybody points fingers and talks behind each others back. Whole time the only ones getting “promoted” are those already in senior leadership. Honestly never seen so many promotions amongst those in senior management but yet the turnover rate below is horrendous especially amongst the sales team. How does one manage to get promoted but yet so many people on their team are fired for “lack of production” does production not start from the “Leader”? Complete joke. Advice to my new grads coming into the career market and those looking to make that switch please ask qualifying questions in interviews. Lightstream is a company that you will come in , grab a few months of experience on your resume and immediately shake out. Definitely not a long term career option (Management doesn’t even allow that path unless they like you). Also, watch out for HR! True definition of fake relationships. Just beware and do your homework before making the final decision. If you’ve made it this far in reading the reviews , the rest of the experience is on you.

1.0
10 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Marketing team was fantastic, boss was always more than happy to tell you everything you've done right, most employees not in the upper circle always have nice things to say about your work.

Cons

Oh, are there many!! First of all, when coming into the job, they'll act like you're the shiny new toy and give a lot of attention to you. However, regardless of the good work you've done, if you get on HR's bad side (or anyone in the executive circle, really), they will find a way to get you removed. Don't stick up for yourself! That puts you in automatic danger zone to be fired. Don't talk to your manager about someone who isn't treating you well, they'll fire you instead of trying to help! They will hire someone to help on the project they've been behind on just to let them go after all the hard work they do. If you're new and you do an amazing job on your first task, you are in no way safe from being let go. All that matters in this company is the "inner circle" so to speak, the rest of us can work our butts off and get nothing in return, but to be laid off for trying to make things better. DO NOT WASTE PRECIOUS CAREER TIME AT LIGHTSTREAM!!! You are most likely not going to make any type of difference, your experience DOES NOT matter here!!! No growth.

1.0
10 Jul 2022

Serious Concerns with Ethics

Recommend
CEO approval
Business outlook

Pros

Good relationship with Palo Alto Networks, the senior cybersecurity architect really does know his stuff, decent AWS and Azure engineers, some pull at Lumen.

Cons

Management is all over the place and often telling you contradictory things, and ex-Optiv middle managers have been handed the reins--unless you're in their inner circle you'll be boxed out and see your leads and opportunities YOU developed handed over to reps in the inner circle, repeatedly. When confronted about how unethical it is to do this, your manager will give you song and dance about amazing deals that are incoming that will make you whole, and you should just hang in there because "cash is coming your way" (and yes, I have screenshots of emails sent to me stating this as close as three weeks to when I was shown the door--good thing my BS detector was screeching at this point and I'd started looking for something else, or the four days of severance they gave me would have been a real inconvenience). Expect condescending micromanagement of your travel expenses--you'll be expected to sit at home and wait for AWS and Azure to kick you leads. A farming, not hunting culture. They'll pay lip service to hunting for new biz but will toss roadblocks in front of you to keep you from doing it, which will start to feel bizarre pretty quickly--when I was hired I was told there were no sales territories and I could follow the business wherever it takes me, but after four or five months of doing what I was asked to do (driving Palo Alto relationships, as that's the primary tool for finding network connectivity business as well--they'll straight tell you cold calling for WAN and dedicated Internet business is a waste of time) suddenly my Palo relationships start getting handed to other reps, and opportunities start disappearing from your CRM funnel only for them to get handed to a different rep. The claim will be that it makes sense from a "territory point of view", but you'll find out a deal in Kansas City in your backyard just handed to a guy in Louisville, and a WAN deal in the Dakotas that should have been yours got handed to a guy in Texas. A sense that it's not going well unless you're in the inner circle pervades. Serious ethical problems here, and unless you're arriving with a book of business, you'll prob just be used to pad the inner circle's numbers and then get shown the door. Avoid.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 21 Lightstream (UT) reviews submitted anonymously by Lightstream (UT) employees. Read employee reviews and ratings on Glassdoor to decide if Lightstream (UT) is right for you.