2.0
21 May 2026
Decent exposure but needs improvement in management and processes
Anonymous employee
Former employee, less than 1 year
Singapore
Recommend
CEO approval
Business outlook
Pros
Good exposure to customer service and sales support operations. Salary and benefits were reasonable. Opportunity to learn independently and gain experience handling operational tasks.
Cons
Workflow and internal processes can be disorganised at times despite having systems in place. Process housekeeping and communication could be improved. Training and onboarding were limited, and expectations were sometimes unclear. Team culture felt quite individualistic, making collaboration more difficult. Management style could also be less micromanaging and more supportive in terms of guidance and communication.