Pretty much everything. Inferior product vs the competition, but that's the least of the worries here. Management is completely inept, unfocused, and in WAY over their heads. Cute titles are made up so the "leadership" can feel high and mighty, but in reality, they're completely lost.
"Leadership" is in quotes because none of these fools know how to run a business.
Commission for sales reps blows mightily. Paying 1% on all new business revenue is no way to "reward" employees. Hours suck, in-bound leads are promised during the interview process, but in reality, you're left scrapping for whatever business BrightEdge, Conductor, SearchMetrics, and Moz couldn't win.
Don't fall for the lies and derail your career at Linkdex and DO NOT listen to what recruiters will promise. It's all non-sense.