Linus Health Reviews

Hello, We are sorry that this has been your experience and we thank you for bringing your concerns to our attention. In February, we implemented a survey that allowed employees who reported to Executive Leadership to provide anonymous feedback on their direct manager. Through this survey, we were able to understand what their leaders are doing well and to also help us understand where there may be areas of improvement in their management and behavioral styles. After all feedback was submitted, we met with each individual on the Executive Leadership Team to share the survey feedback including the top 3 behaviors that they should start, stop and continue. This month, we sent out a follow-up survey with similar questions to the same group of employees to determine whether or not behaviors have changed or areas of concern have improved. If behaviors or areas of concern have not changed, then we will work with our CEO and VP of People to determine the best steps forward. As a company that focuses on brain health, one of our biggest priorities is to avoid employee burnout. As such, we offer employees an unlimited PTO policy and monthly flex days that can be used how the employee sees fit. We will also be running quarterly reports to ensure that employees are taking PTO and their flex days in line with our time off policy. Teams such as Engineering or Product that may have tight deadlines have planning meetings to ensure that the work the team is committing to is reasonable and achievable within a 2 week period and will limit the number of hours worked outside of normal business hours. While we are busy and encourage folks to get up to speed as quickly as possible, we understand the importance of an effective onboarding program to ensure that each employee is able to have a smooth, effective and easy transition into Linus. In order to give employees a forum to provide feedback on the onboarding experience, we have launched a new hire survey which gives employees an opportunity to share their experience on the company onboarding(30 days in) as well as role and departmental specific feedback(60 days in). We will use, share and communicate this feedback as we work to continuously improvise and iterate on our onboarding processes and experiences for all new hires. As a start-up company, we want to foster a culture of team-building and collaboration. We continue to make this our focus through initiatives such as quarterly lunch and learns, annual company-wide gathering and department off sites. At our most recent May event, the engineering teams were able to spend some time working together in person and also had dinner and other activities lined up over the course of a few days. Thank you again for taking time to bring your concerns forward. In order for us to be as responsible as possible, ask that you bring any feedback directly to HR so that we can address any issues or concerns accordingly. Best, Linus Health

Hello, Thank you for your feedback. We appreciate you calling out the product and the mission. Both of those components have played a key role in attracting a number of people to Linus. We remain very excited about the opportunity to make a lasting impact and difference in brain health and need mission driven individuals to help us achieve those goals. We are very sorry to hear that you did not feel respected during your time at Linus and assure you that we take this feedback very seriously. We value each and every team member’s contributions which is one of the reasons why we have an employee recognition program. We will continue to carry out other initiatives and double down on employee focused programs to ensure that we are rewarding individuals for their dedication, success and hard work. Based on your feedback, we will make a concerted effort for leadership, middle management and IC’s to partner and work more closely together to ensure that decisions are being made collectively and that it is not a “top down” approach. We believe our 2024 sales goal was lofty but achievable and we are very excited about the tremendous growth, expansion and progress in the market from last year to this year Take care, Linus Health