Little Otter Reviews

*Pay is low and based on productivity, which makes it not that different from the community mental health agencies most therapists got their start in and want out of. Of course, compared to non-profit agencies, LO has millions in VC funding and wants more. *There is zero transparency about company finances to clinicians and yet they want us to share clinical successes with future VC funding backers to support fundraising (dubious ethics here TBH) *The burden for having a high standard of clinical care is placed on therapists (which makes sense to a degree), but overworked and underpaid people are not going to be able to do this for very long or very well *

Little Otter recently laid off more than half of their product team. That's par for a startup these days, but how they went about the layoffs left an awful taste in my mouth. In the middle of a hiring effort, without informing the hiring manager the recruiters started telling candidates that they were no longer hiring. The hiring manager and team were never given an explanation for why they froze hiring. In the weeks leading up to the layoffs, leadership skipped several regular syncs with the product team, and ignored a bunch of slack messages. As for the layoffs, the HR rep set up 15 minute meetings with everyone on the product team, announced at an all-hands that they wanted to meet everyone on the product team, and then laid people off during these meetings. They also lied to the employees left on the product team by telling them that some employees chose to leave.