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      Live365

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      Live365 Reviews

      2.6

      26% would recommend to a friend

      (35 total reviews)

      N. Mark Lam

      18% approve of CEO

      16% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.4

      Work/Life balance

      2.7

      Culture and values

      2.5

      Compensation and benefits

      2.4

      Senior management

      2.2

      Career opportunities

      Live365 has an employee rating of 2.6 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Live365 employee rating is 30% below average for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      35 reviews
      2.0
      12 Aug 2024

      Avoid this company

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      smart people, interesting business, hands-on

      Cons

      Management was not up to the task

      4.0
      16 Nov 2022

      Live365

      Customer support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      This position is entirely remote. This is a great position with someone who either has some customer service experience, some experience with internet radio, or some experience with billing. In this position you will work with billing systems, general IT troubleshooting, and audio encoding software. Most of the customers are generally pretty laid back, and Live365's customer base is one of the friendliest I've ever had to support. I also must implore how great the team is, I was on boarded with a few other people. Live365 easily has had the best training and on boarding program I have ever experienced. They explain everything about internet radio, so if you do not have experience with this, its not a problem. It is a very open team, and they frequently communicate and collaborate. This is easily one of the greatest strengths this team has, and its invaluable. While I was with the team, my manager and coworkers continued to foster my growth.

      Cons

      Every growing organization has its struggles, Live365 is no exception. They are the exception in how they handle the struggles, my director was extremely responsive and supportive. Pay is low for the market. Benefits are complicated, and the app they use to reimburse you is not intuitive and buggy. Not a fault of Live365, but it is a pain fighting with this benefits website every month. Live365 has a reputation of having one of the best support teams in the industry. Customers frequently try to take advantage of this. There is no 401k matching.

      Viewing 1 - 3 of 35 Reviews
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      ReviewsLive365 reviews

      Glassdoor has 36 Live365 reviews submitted anonymously by Live365 employees. Read employee reviews and ratings on Glassdoor to decide if Live365 is right for you.