A 10/10 company a few years ago but now going downhill quickly
Pros
LogRocket was one of the best career experiences I’ve had so far, but the last few months of my tenure were highly disappointing. My previous department continues to crumble, and it’s sad because my team was absolutely incredible for many years. Joining them was the highlight of my career, to say the least. To speak generally about LogRocket, I had a great experience. It was hard work, and the standards for hiring and continuing to meet expectations are extremely high. Regardless, the company is full of brilliant people who are all humble and willing to help each other. The culture is kind, inclusive, and fun, and nobody takes themselves too seriously. Departments were seen by one another as equal, which is rare in tech companies. Up until my last few months, I never dreaded work and, frankly, was excited to log in every day. The people make LogRocket what it is. Office culture was fun, with free lunch, snacks, a commuter stipend, generous PTO, after-work activities, and more. Up until about 6 months ago, I would have recommended anyone to work at LogRocket. I can’t say the same anymore, but I still rate the company a 4/5 due to how long and positive my experience was up until the end. I wish I could have spent many more years there, but it clearly became unrealistic to stay with the continuous, conscious, and tone-deaf choices made by leadership.
Cons
All of the frustrations and negativities I experienced were solely due to leadership, which continues to slowly push some of the most highly talented, motivated people I have ever worked with. At some point, the pattern should be obvious, but the C-Suite is citing “normal turnover” even though my entire team knew what we needed to succeed, asked for it, and were not given those resources, despite being the ones with boots on the ground. I was lucky to have an incredible team for many years, but it deteriorated rapidly after multiple departures and a lack of urgency from leadership to fill open roles. Even with multiple opportunities to hire extremely capable and proven junior employees, they continued to choose to stretch the existing team as thin as humanly possible and avoid hiring. Eventually, all strategic direction was lost, and my teammates and I were flying blind. I departed after the sense of culture and unity that my team once had was gone (again, all because of leadership decisions). If filling hiring gaps had been a priority rather than trying to save every nickel and dime, I truly believe the outcome would have been different, and I would still be there. Even after emphasizing that hiring the resources we desperately needed would be a strategic and necessary investment, short-term cash seemed more important than anything else, and that choice is continuing to backfire.