Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 26 reviews)); "good benefits" ((in 22 reviews)); "Great opportunity for career growth" ((in 17 reviews)); "Having a good culture inside the company" ((in 16 reviews)); "The pay is good." ((in 15 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Low salary" ((in 6 reviews)); "Deceptive management, favoritism, back stabbing, poor operations" ((in 6 reviews))

What are employees saying about MSI redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI redundancy and their outlook for job security at MSI in 2026.

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MSI

MSI Reviews

3.5

61% would recommend to a friend

(467 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture and values

3.0

Senior management

2.9

Work/Life balance

MSI has an employee rating of 3.5 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

467 reviews

1.0

8 Jun 2015

No possibility of growth. Period.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I can't think of any. Good for freshers but once you learn just move out because you will not be able to grow.

Cons

1) No Lunch/meal facility 2) no cabs, even for Girls working in odd hours. 3) Favoritism within teams (special inclination towards relatives). 4) Policies for India office change unannounced. 5) Violations of Indian Labor laws( no holiday for Independence day etc. or any national holidays) 6) No Growth. 7) Biased management. 8) narrow mindedness( cameras for each desk...seriously??) List is endless....steer clear of this company if you are willing to grow career-wise.

2.0

4 May 2018

Bad environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Salary, hike, bonus

Cons

Politics, Saturday work, no canteen, break hours

1.0

7 Mar 2017

Overall it's a good organisation to work but in my team there are lot of regional politics

Associate

Recommend

CEO approval

Business outlook

Pros

Average hike, bonus and you have nice cafeteria. Company use to have company sponsored meals other than that there is nothing which can be shred

Cons

No learning activities and huge work pressure, every day have to stretch at least 1-2 hr other than normal shift. No night shift allowance and no cabs as a BPO captive unit

Viewing 1 - 3 of 467 Reviews

Jobs at MSI

Customer Service Representative (CSR)

Elk Grove Village, IL

Product Promoter (Bilingual in Spanish)

Customer Service Representative (CSR)

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No possibility of growth. Period.

Bad environment

Overall it's a good organisation to work but in my team there are lot of regional politics

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