• Leaders micromanaging , owner is not a people person
• No internal growth, no formal training
• Support engineers paid $10 commission for each hour billed, regardless if standard or advanced support
• Salary expects you to bill clients 4 hours per day, otherwise you’ll make less than initially offered
• Clients beware of advanced support - #ripoff
• Poor IT hygiene
• Passwords saved in plain text
• Passwords are not encrypted