Does Marchex pay their employees well?

According to anonymously submitted Glassdoor reviews, Marchex employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Marchex. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marchex?

50% of Marchex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marchex 3.5 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Marchex?

Software Engineer (14) , Campaign Manager (12) , Senior Software Engineer (7) , (4) , Director (3) , Marketing (3) , Vice President (3) , Account Manager (2) , Business Analyst (2) , Customer Success (2) , Engineer (2) , Finance (2) , Manager (2) , Sales (2) , Senior Account Director (2)

What are the pros of working at Marchex according to real employee reviews?

"Great people (they got rid of few obnoxious people)" ((in 42 reviews)); "Good work life balance" ((in 21 reviews)); "The culture here is great." ((in 15 reviews)); "Reception and facilities employees are friendly and proficient at their job." ((in 7 reviews)); "Decent benefits" ((in 7 reviews))

What are the cons of working at Marchex according to real employee reviews?

"Bad management and declining business." ((in 15 reviews)); "No patience from senior leadership" ((in 13 reviews)); "the pay is low and with many people having been there for so many years there are inevitable cliques" ((in 12 reviews)); "Very low compensation compared to industry standards." ((in 5 reviews)); "Seems to be no women in senior management which is disappointing." ((in 4 reviews))

What are employees saying about Marchex redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Marchex redundancy and their outlook for job security at Marchex in 2026.

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Marchex

Marchex Reviews

3.0

50% would recommend to a friend

(243 total reviews)

Edwin Miller

41% approve of CEO

42% positive business outlook

Ratings by category

3.5

Work/Life balance

2.9

Culture and values

2.9

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

2.7

Diversity and inclusion

Marchex has an employee rating of 3.0 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Marchex employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

243 reviews

1.0

25 Sept 2025

Junk solution that is very difficult to sell

Sales

Recommend

CEO approval

Business outlook

Pros

The people are nice enough.

Cons

Crap solution that is difficult to sell. CallRail and Invoca have features, integrations, and partners that Marchex lacks. They invest in exhibiting at conferences to acquire clients.

Marchex Response

8mo

We take all reviews seriously and want to note that the information shared about location and tenure on the above review does not appear accurate based on our records. While this raises questions about the legitimacy of the post, we would still like to address the feedback provided. At Marchex, we are continuously enhancing our solutions and expanding partnerships to better serve our clients. We recognize that competition in the market is strong, and our approach may differ from others, but we remain focused on delivering long-term value and equipping our employees with the resources they need to succeed.

1.0

23 Jun 2025

Na

Directir

Recommend

CEO approval

Business outlook

Pros

Good people and good competitors

Cons

Na to my sincere knowledge

4.0

11 Apr 2025

Great Team

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Team was great to work for

Cons

Confusing and ever changing upper management

Marchex Response

Thank you for sharing your experience and for your many years of contributions to Marchex. We're glad to hear you enjoyed working with the team — it's something we take great pride in. We recognize that times of change can bring uncertainty, especially at the leadership level. In recent years, we've been focused on evolving the company to better position it for long-term success, and that can naturally involve shifts in direction. We appreciate your feedback and wish you all the best in your future endeavors.

Viewing 1 - 3 of 243 Reviews

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Senior Account Manager

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Junk solution that is very difficult to sell

Na

Great Team

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