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Maria's Italian Kitchen

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Maria's Italian Kitchen Reviews

3.9

75% would recommend to a friend

(44 total reviews)

Madelyn Alfano

77% approve of CEO

70% positive business outlook

Maria's Italian Kitchen has an employee rating of 3.9 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maria's Italian Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

44 reviews
3.0
22 Feb 2022
Recommend
CEO approval
Business outlook

Pros

If you're looking for a serving job with a steady set schedule Maria's is great for that. Discount on delicious Italian food. The other servers were cool. Pretty well organized as far as restaurants go. FOH and BOH work together so it feels inclusive and not separate. Only wine and beer so you do it yourself and don't have to tip out a bartender. You make minimum wage (which i think is $15/hr now?) + tips. Day shift ranged anywhere from $30-$100 in tips. Nights ranged anywhere from $60-$160 in tips. Kind of unpredictable in that way but better than no tips. Shifts are like 6 hours long max which I liked. Option to work a double sometimes which was only ever 8 hours.

Cons

Management is intense. Corporate is intense. They are obsessed with Secret Shoppers and steps of service even though it's not fine dining at all. Not the best tips and cranky entitled regulars/customers. Servers run all their own food which can be a challenge when it's busy. Not a ton of sidework but you don't have support staff - there's only one busser on at night and none during the day. They let their customers get away with whatever demands they place on you which is super annoying and can be incredibly time consuming. Honestly the customers are the worst part. Lots of boomers and upper middle class families with kids (there's a charter elementary school just down the street). Lots of entitled regulars. They also feel short staffed all the time. Sometimes its dead and sometimes it's out of control busy. There is no host so you seat people or they seat themselves. Management does NOT know how to help pace seating when it's busy.

3.0
24 May 2021
Recommend
CEO approval
Business outlook

Pros

Better than most corporate restaurants. 50% discount on meals. Woman owned, and it does result in more humane treatment of hourly workers

Cons

It is still corporate even if the image is family-owned. Will schedule you different days and different shifts every week if you allow them too. Hey workers, we need to stop putting up with that nonsense. We deserve the ability to plan our free time. Illegally forced front staff to tip kitchen staff.

2.0
30 Jun 2015

Confused about who calls the shots

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small local company that has been around for a lot of years. Food is prepared off site so not much prep is done at the restaurants

Cons

The owner is very hands on. This could be good if she didn't over ride what decision making is done by the VP of ops and hired upper management that were experienced at "upper management". They feel the easiest way to get a positive bottom line is to cut labor to a skeleton crew and have the managers do all the hourly workers jobs.

Viewing 1 - 3 of 44 Reviews

Glassdoor has 46 Maria's Italian Kitchen reviews submitted anonymously by Maria's Italian Kitchen employees. Read employee reviews and ratings on Glassdoor to decide if Maria's Italian Kitchen is right for you.