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      Miva

      Engaged employer

      Miva Reviews

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      4.1

      74% would recommend to a friend

      (103 total reviews)

      Rick Wilson

      79% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.2

      Culture and values

      4.0

      Senior management

      3.9

      Career opportunities

      3.8

      Diversity and inclusion

      3.6

      Compensation and benefits

      Miva has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      103 reviews
      5.0
      18 May 2026

      Great team and support, but slow career growth

      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      - amazing team - amazing support - easy product to learn e-commerce - hands-on different entry tech level problem (coding, systems, database, SSL, web hosting, etc)

      Cons

      - slow for career growth - Take feedback, but it's hard for them to implement it.

      5.0
      16 May 2025

      An amazing place for growth and lots of growing

      Technical support representative i
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment – The support team is collaborative and always willing to help one another. Learning opportunities – You get hands-on exposure to domains, email routing, FTP, SSL certificates, and other essential tools in the e-commerce space. Customer interaction – Great experience handling real-world issues for business owners, developers, and designers. Flexible remote work – The remote nature of the job allows for work-life balance and personal productivity. Stepping stone for growth – It's a solid entry-level opportunity for those pursuing careers in web hosting, technical support, or cybersecurity.

      Cons

      Limited technical scope at Tier 1/2 – Some tasks are restricted, so you may not get to dive deep into complex issues unless you move up to Support Engineer or master a specific topic. Repetitive tasks – Some tickets can be very similar, and the work may feel routine at times. Occasional high ticket volume – During peak times, managing the workload can become overwhelming. Platform-specific learning curve – Miva has its own unique ecosystem, which may take time to master and isn’t always transferable to other platforms.

      Viewing 1 - 3 of 103 Reviews
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      ReviewsMiva reviews

      Glassdoor has 114 Miva reviews submitted anonymously by Miva employees. Read employee reviews and ratings on Glassdoor to decide if Miva is right for you.