Mumsnet Reviews

Super place to work if you're starting out or returning to work and need flexible hours. Basically all good as long as you stay under the radar. If you are management level or directly responsible for delivering results then beware. Shifting priorities, unrealistic targets with minimal resources, sudden about turns on strategy without consultation and clear favouritism from the CEO mean a high turnover of senior staff who feel ignored or undermined and sometimes worse. Mumsnet is run like a private company -- this means the CEO dictates the culture.

For a company of its size, 80+ , it was bizarre and shortsighted not to have a properly trained HR team. Management skills across the board were lacking and career progression was arbitrary and haphazard, with favouritism and cronyism clearly on display. New hires were regularly parachuted into high level roles without those jobs having been advertised, purely on the basis of personal contacts and friendships with senior management. Low level, and sometimes more serious bullying of staff members by other staff members took place with no recourse, since there was no HR or formal procedure. Within the company roles and responsibilities were often switched around or reassigned arbitrarily, regardless of an employee's skillset or capabilities. Ultimately power rarely devolved from the top and decisions, however ill-judged, rash or idiosyncratic could not be challenged or questioned.