Muzz Reviews

Where to start. Onboarding and work environment: I realized very quickly that they misrepresented the job, company and the environment during the interview process. Even though I had lots of experience, I was not trusted with basic tasks and had to "prove myself" as if I was a fresh graduate. I brought up this issue and while they listened to me nothing was done about it. I was brought in for big picture partnership and strategic development in my country (their words), but was limited to tiktoks and blog posts quickly after I joined. They had their reasons, obviously I disagree with them, and personally I think there's something very broken in communicating accurate information up the chain. In general, unless you're the CMO on the marketing side, you're just implementing one vision. even country leads don't really have much room for experimentation or creativity. There's one template that's applied to every country, ignoring differences in culture, habits and tendencies and limiting the efficacy of marketing campaigns. Company onboarding was organized, but within my own team it was a disaster. I spent a five minute call with my manager, immediately setting the tone for a dynamic where I was expected to just be a silent tool. Team Dynamics: My relationship with my manager was genuinely terrible. They were very disorganised, regularly giving me contradictory directions and then throwing me under the bus. I smiled and nodded through all of it but ended up paying for it. They were also quite under qualified. For example, after I pointed out that an event in a certain city was inadvisable because we had x number of monthly active users there, they said the number was low because it was the beginning of the month. (MAU takes the last 30 days, not the actual month). The event had a very low turnout. My colleague was quite toxic and unprofessional, showing up late to filming days and leaving me to take the fall for the short amount of time we had to complete the task. They also had an anger issue, regularly speaking rudely to strangers on the street while wearing the company logo and lashing out at me a couple of times when we disagreed. Culture: They sell it as a fast paced startup culture but not much gets done. They tread a lot of water and everyone's always in a rush but there's very little long term vision. This leads to a lot being left on the table in terms of growth opportunity and leveraging some genuinely promising features and evolution that they're working on. Salary, benefits, and HR: Laughable. Salaries are low, turnover is high, benefits are non existence. I received no compensation other than my salary. There's no HR department. I had a freelancer contract and was treated like an employee. I was let go on a 15 minute call on a friday evening at a train station where I had travelled for one of their events, and was immediately locked out of the system with no opportunity to keep contact with some of the people I had met. It was genuinely shameful. Growth opportunities are non existent unless someone who outranks you leaves. I don't foresee any new positions opening up in the core team.

I worked in the marketing department at Muzz and can confidently say it was one of the most disappointing experiences of my career. The company culture is toxic, largely due to a lack of accountability at the top. Despite numerous allegations of bullying within the team, the CEO consistently dismissed these concerns and refused to address the behavior of certain marketing leads. This lack of action not only perpetuates a hostile work environment but also signals that such behavior is tolerated. The CEO appears to favor the opinions of certain colleagues, often disregarding the perspectives of those from diverse backgrounds. Ironically, while promoting the app as a platform created by Muslims for Muslims, the reality is quite different. Over 80% of the staff are white and non-Muslim, raising concerns about the genuine commitment to the community it claims to serve. Moreover, I observed unfair dismissals that lacked transparency or justification. The leads often micromanaged and passed their work onto marketing specialists while receiving praise from leadership, regardless of their actual contributions. This favoritism creates a frustrating atmosphere where hard work goes unnoticed and unappreciated. While the company may offer perks like team outings to mask the underlying issues, I can assure you that this is just a façade. Many employees, including myself, faced job insecurity despite our dedication and hard work. It’s disheartening to see ideas being taken without credit, only to be let go shortly after. If you're considering a position at Muzz, I urge you to think twice. The potential for mental health issues in such a toxic environment is significant. Save yourself the trouble and seek out opportunities in workplaces that genuinely value their employees and foster a respectful culture.