N26 Reviews

Updated 14 May 2021

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3.0
50%
Recommend to a Friend
38%
Approve of CEO
N26 CEO Valentin Stalf
Valentin Stalf
220 Ratings
Pros
  • "personal development budget & subway ticket)(in 17 reviews)

  • "Benefits - Pre-Covid times there were OK benefits like subsidised train tickets, gym memberships, free lunch once a week(in 13 reviews)

  • Cons
  • "A lot of the early stage people are now on C-level(in 14 reviews)

  • "during hyper growth the communication was difficult between teams and new managers(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 1 year

      N26 has money to burn, but my year there was a baffling series of changing priorities and empty assurances.

      6 May 2021 - Customer Service Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      (At the time) competitive pay and benefits for a entry-level CS position. A fast-growing company where, for better and worse, things change fast. I still use the prodcut to this day, despite the chip on my shoulder.

      Cons

      There were madenning layers of obfuscation between the day-to-day job and the goals of management. A depressing lack of information was shared with CS staff, which made it impossible to be a genuinely enthusiastic ambassador for the product. An unfortunate reality of being a CS specialist is that your job often isn't to solve the customer's problem, but to sandbag the customer until they either give up or the issue solves itself. The most serious and most frequent issues were often to do with each supported country's own unique banking laws, and the many legal grey areas e-banking start-ups base their business on. I could have written these problems off as the price of working at a company breaking new ground, but at no point was customer support given reason to have faith in management's vision for the company, because it was never shared with us.

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      1 person found this review helpful
    2. 1.0
      Former Employee, more than 3 years

      Unexperienced middle management with no product direction

      2 Apr 2021 - Product Management in Barcelona
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smart and great people on lower levels.

      Cons

      There is a strong decline in how the quality of product management has been practised in the last 2 years. 2019 a lot of experienced people were hired but they never got the trust to actually do the best work of their lives. The CEO is clearly not capable of the position he is having and since he's the CPO as well almost all good product managers have left the company. When talking about Valentin, a lot of people referred to him as a child that wants his will and nothing else. Proper product strategy papers have been declined by him based on his own ideas. There is no clear and stable focus or direction for the company and nobody knows who is responsible for what. On top of this, the experienced Head of Products have either been fired or were kept super busy with responsibilities for multiple groups. In a series of bad hires and promotions, there is now a mixture of product directors / product people in charge that either have no idea about building a tech business with these dimensions or they are super early in their careers. A lot of project managers turning into Senior Product Managers and alike. Product Management is equal to doing project management for the ideas of the CEO/CPO. If you are a product person who loves the craft, don't go there.

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      7 people found this review helpful
    3. 2.0
      Former Employee, more than 1 year

      Such an amazing team (when I was there) with so much potential, squandered by top-down directives

      14 Apr 2021 - Product Manager in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      (from the start of my time at N26) - Amazing team, some of the smartest and most motivated people I've ever worked with - Tons of opportunity for growth in your career - A strong brand

      Cons

      - Co-founders don't trust the seasoned executives they bring in to do what they are there to do - Lack of willingness to make hard decisions about priorities, or delegate decision making beyond the "inner circle" of top management that has been there from the start - That "inner circle" is completely out of touch with what it means to be one of their employees and have zero empathy for how their decisions impact the lives of their employees, or the product negatively - The only way to get something done is to play massive political games - Logic almost never wins out

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      9 people found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Good place

      14 May 2021 - Senior Product Manager in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunities to grow are good and well comunicated

      Cons

      Lot of rotation increases uncertainty and damage delivery

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    5. 2.0
      Current Employee

      Worsening company wide reward and cultural issues, problematic leadership and toxic working environment

      29 Mar 2021 - Recruiting in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relocation bonus, visa assistant, international environment and new office. Recently they gave us a raise but it's too late since most team members who were actually doing work and care about delivery quality had all left.

      Cons

      Leadership in HR are extremely under qualified, which leads to insecurities and rewarding/hiring only those who make them look good. Looking good is really the only thing that matters, you can get away with a lot by complimenting management in public settings and patting each other on the back for projects that are designed only to make management look good (no practical value added). Most of the competent and driven people had left the team in the beginning of this year because they were underpaid and overworked, replaced by agency recruiters who care only about commission and not at all the quality of their hires (which I can imagine will have a very negative effect down the line across company). I cannot recommend you to join this company. Only do so if you must, it's not a happy environment.

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      8 people found this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Good place to work if it is not your first job

      3 May 2021 - Anonymous Employee in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Gives enough decision-making authority - Allows to be creative - Provides the opportunity to learn - Not very political - Enjoyable place to work

      Cons

      - Main offices are located in Berlin - Career path not very well defined in most teams - Often contracts do not get renewed - Most managers lack proper managerial skills - Team culture differs vastly from one team to another

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    7. 2.0
      Current Employee, more than 1 year

      Interesting business, bad leadership

      13 May 2021 - Anonymous Employee in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      International colleagues, big player in the industry

      Cons

      Huge staff turnover, lack of leadership almost everywhere, terrible communication from management

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    8. 3.0
      Current Employee

      Great place for young professional but you know...

      26 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Colleagues are great - Free drinks and snacks in the office

      Cons

      - High-level people are not experienced - Some teams are not equipped well

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    9. 1.0
      Current Employee, more than 1 year

      Avoid at all costs!!!

      7 May 2021 - Performance Marketing Manager in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very few. the only thing I can think of is - well nothing.

      Cons

      The Founders are a boy club of Austrians that only care about the money they will make when the company has an IPO and could care less about the employees. People leave so fast that no one even knows who works there anymore. It is ship that is sinking so fast!!! What a shame.

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      4 people found this review helpful
    10. 3.0
      Current Employee, more than 1 year

      If you come from the industry and want to experience Fin-Tech chaos to polish your CV, then yes.

      18 Nov 2020 - Anonymous Employee in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -I am not that old, but I can be seen old here :) A lot of motivated junior staff, willing to do a lot just to get a grasp of the "few" experienced employees - The Fin-Tech culture exposure before Corona (Company lunches, free snacks and beers, impressive Christmas party, lots of interactions between employees, etc.) - In theory the go-get it attitude, allowing you to introduce a lot of ideas, but getting ownership and enforcing responsibility and accountability... is a different topic. - Diversity and Inclusion is very well lived in the company. Lots of effort put into it.

      Cons

      - A lot of turnover from experienced staff, due to lack of power and respect to the financial industry knowledge. Less senior roles in other parts of the organization... the fluctuations are too high so you don't even know when it happens. - Implementation and decision making is often limited to Product and Tech, others are seen as overheads. That not always follows with where the industry and regulatory knowledge is... - Hard for me to consider it as a long-term career opportunity. More of a career PR stunt and more Linkedin exposure.

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      1 person found this review helpful
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