NOCD Reviews

Beware: All the positive reviews are from mgmt and sound like job ads or people who just started. They are like used care salesmen. They lure you in under the guise of providing quality client care then they let you know it’s really all about the numbers. There is no unlimited PTO, no schedule flexibility, no work life balance, no easily attainable bonus structure, no useful administrative support, no independence, no useful consultation, no matter how hard you work they demand more, no listening to employee feedback, no real opportunities for advancement. They pack your schedule, overbook you then question you if you try to protect any of your time. They promise incentives for extra work at the end of the month but no one can answer your questions when you inquire about them when you are supposed to receive them! And the micromanaging is unreal!!! They micromanage at every level. Mgmt is incompetent and are master gaslighters. All they do is pat each other on the back at every staff meeting while a network of hundreds of therapists sit there watching looking timid, defeated, and burned out.

Poor leadership Horrible higher ups 0 work life balance Bad morale NO communication across the board Refusing to hire while demanding increases in numbers I could go on and on about my time at NOCD but what it really comes down to is that I used to brag about working there and believed in what I did until I became a manager. Then I understood that not only was I privileged to have a manager who shielded me from upper management (CEO, CFO, anyone who attended growth) and their horrific expectations, but also just how toxic they are, ESPECIALLY Stephen Smith and Larry Trusky. I would be called on my days off, chastised when I would stick up for my team and others, watched people who had built everything the company STILL uses to this day get fired or burnt out, for what? A company that still fails to pay their staff on time, still encourages not talking about your wages with your coworkers, toxic work place habits, and praises the people who sell their souls for a job? Seems unfair and outdated. Overall my review went from 5 star to 1 star and frankly everyone I know who has left there has felt the same, and if they say otherwise I bet you can guess what level they worked in.