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Napleton Automotive Group

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Napleton Automotive Group Reviews

2.2

15% would recommend to a friend

(297 total reviews)

Ed Napleton

14% approve of CEO

12% positive business outlook

Napleton Automotive Group has an employee rating of 2.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Napleton Automotive Group employee rating is 38% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

297 reviews
1.0
2 Sept 2019
Recommend
CEO approval
Business outlook

Pros

You get $5 off per day at the cafe in the basement of the building. Lunches are typically under $2 after the discount. The office layout, desks, technology, etc. are above-average. The pay is competitive, though it's the only benefit/compensation the company has that isn't below-average.

Cons

In the last 6 months, at least two employees have been fired for comments about the toxic culture, and at least three employees have left on their own terms because of the toxic culture. Nepotism. All of the highest positions in the company belong to people in the Napleton family, whether by blood or through marriage. The remaining executive positions belong to family friends. A majority of these employees would not be qualified for their positions if the company ever went public. Management is expected to suck up to upper management, work weekends and weeknights, and say "yes" to everything. You are not allowed to challenge authority. The benefits might be the worst of any job you'll ever have. No 401(k) match. Mediocre medical benefits. ZERO paid time off (PTO) for the first year of employment... and only one year of PTO for your second year of employment. Only six paid holidays (the main federal ones). No flexibility to work from home or arrive late/leave early. Micromanagement. You are expected to show up before 8:30 and stay after 5:00. Showing up at 8:30 and leaving at 5:00 is frowned upon, even though that's the time you're paid for. When you leave and come back for lunch is recorded by the office manager. She also makes note of your bathroom breaks, phone calls, smoke breaks, etc. No internal communication system because messages aren't visible to upper management. You're required to document everything you do every day and every week. The company grows by spending more money on acquiring dealerships. This company doesn't grow by having good processes, procedures, ideas, etc. In fact, many of the dealerships became less profitable/efficient after the acquisitions. And, to make things worse, you're constantly reminded by management that working at Napleton is a privilege and we should all be thankful that we have jobs. They never address issues... they just tell us that we are free to leave if we don't agree with them. Give the "Napleton" name a quick Google news search to learn more.

1.0
21 Jul 2020

The Honest Truth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Beautiful office setting. 2. Conveniently located in the heart of Oakbrook Terrace.

Cons

I don't even know where to begin. As a business professional, I look back at my experience at Napleton Automotive Group with complete disgust. I'm not one to typically leave negative reviews, but I feel this is necessary to help deter the next victim from working here. I worked at the Corporate Headquarters in Oakbrook Terrace. The saddening part about all of this is the department I worked in was HUMAN RESOURCES. That's right. The "people" department. During college, I knew I had a passion for HR. I thought taking this job would be the perfect opportunity to help broaden my knowledge in the field, especially in the corporate setting. I was eager to learn and be part of a company that valued its employees. That was a nice thought, but definitely not the case with Napleton Automotive Group. HR is not always butterflies and rainbows. Many uncomfortable and difficult conversations and situations come from HR at times. However, part of being an HR professional is to train & develop your employees. With that comes imperfections. With that comes underperforming employees. With that comes employee relations that aren't always the most fun. Those are all everyday issues that HR deals with. How an HR department handles those issues is what shows. The overall purpose of HR is to maximize the productivity of an organization by optimizing the effectiveness of its employees. In addition to, a huge portion of HR involves both strategic and comprehensive approaches to managing people, as well as workplace culture and environment. Now you can look at that one of two ways. You can be like Napleton Automotive Group and focus strictly on profit. OR you can drive your strategic approach and help expand your profit margin through your people. Employees are an asset that needs to be invested in. Those employee relations issues (depending on severity), difficult conversations, underperforming employees are all issues that fall into the lap of HR. This is where the investment part should happen. This is where the training, development, and leadership should happen. If your employees are underperforming, show them, and teach them how to change that. Guide them through their growth within your company. Napleton Automotive Group does not invest in its employees. I'm here to tell you, after leaving the company, I have never been happier. I didn't realize how much this company was diminishing not just my overall confidence or motivation, but they truly affected my personal life. In the moment, I couldn't see how unhappy I was. Now that I've moved on and started working for an organization that truly values its people and is morally just, I have my clear focused motivation & determination back. I don't dread coming to work anymore. I've established an awesome relationship with my fellow co-workers, managers, and organizational leadership and administration. Everyone is equal at my current organization. If value, equality, motivation, and growth are terms that you correlate with a company you'd like to work for...Napleton Automotive Group is not your company. In the end, I'm actually thankful for my experience with Napleton Automotive Group. Not because it's a great company, or because I enjoyed my time there as an employee. I'm thankful because it showed me exactly what type of organization I don't want to be part of. It showed me what a company with unhappy people looks like. It taught me how NOT to manage or treat employees. It made me take a step aside and understand that I am in the right profession. HR is about developing, strategizing, retaining, and training. It showed me the exact opposite of what I want to be part of. I hope the next person that is job hunting and looking at Glassdoor to see what Napleton Automotive Group is like, sees this and takes my word. Keep searching!

2.0
17 Jan 2017
Recommend
CEO approval
Business outlook

Pros

I would say this is a stable job. It is a successful car dealership group and they are expanding. The company is not going anywhere soon. The family cares about the wealth of the company.

Cons

No paid vacation until after one year and you only get five days. Bad insurance plan. Zero perks. They only care about the family, not their employees

Viewing 1 - 3 of 297 Reviews

Glassdoor has 300 Napleton Automotive Group reviews submitted anonymously by Napleton Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if Napleton Automotive Group is right for you.