★
National Interstate Reviews
80% Recommend to a Friend
91% Approve of CEO
Recommend to a Friend
Approve of CEO
Tony Mercurio
85 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." (in 6 reviews)
- "Salaries probably average at best, but overall benefits package is solid and improving" (in 5 reviews)
- "Management targeted these capable supervisors and technicians over the last few years and forced them out." (in 5 reviews)
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Full-time, Part-time
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Found 188 of over 194 reviews
Updated 17 Jun 2023
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- 5.0FEATURED REVIEW11 Apr 2023Anonymous EmployeeCurrent Employee
Pros
Great group of people. The leaders really care about you as a person. Good benefits and opportunities through the parent company. Stable industry.
Cons
No cons for this organization
- 5.07 Jun 2023Claims SupervisorCurrent Employee, less than 1 yearRichfield, OH
Pros
They truly care about the employees and emphasize a good work life balance. The training is thorough and there are many resources for any questions you may have. They trust their employees to get the job done and are flexible with regard to either hybrid or full remote options. The leaders in place have both technical and leadership ability. Something is really working here based on their positive combined ratio and employee satisfaction.
Cons
The systems are a bit cumbersome. They need a claim system where you can find everything quickly. This is a small price to pay for the culture they’ve built.
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National Interstate has an overall rating of 4.0 out of 5, based on over 194 reviews left anonymously by employees. 80% of employees would recommend working at National Interstate to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
80% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.