-Their only value to the market is technology integration.
-Higher priced on almost everything compared to competitors. Large customers will pay a bit more due to tech integrations, but they have a very small market share to smaller resellers.
-The new management structure is very poor and anyone who works there, including C-Suite, would agree.
-Upper Management is weak, passive and unwilling to change. The President is no longer Rick Roddis (he was a great leader) and they didn't replace him. The left hand doesn't know what the right hand is doing.
-They don't quality check jobs. Laughable.
-Probably most important, the company has absolutely no infrastructure. Every department functions on their own and there's no shared vision, especially without Rick.