Netmark Reviews

The company makes huge promises but doesn't deliver. They owners/managers think that motivation for employees is important, but they make it pretty much impossible to obtain bonuses through morale building challenges. One example would be a bonus for anyone who doesn't receive and email from a client who wants to cancel. However, they tell you this on the 13th of the month and say that the first 12 days of the month count, because they know that more than 60% of the employees have already received emails to cancel. They overwork their employees and under compensate them. I had a former team leader who would work close 60+ hours a week, but never got paid more than his agreed upon hourly wage for normal work hours of the week. I also was overworked. There was one point that I was literally working with more than 60 clients at the same time. I would have phone calls from clients and I couldn't remember who they were or want company was calling me. The rule from upper management was pretty much like a casino, "The house always wins." The owners planned the entire company around this rule. It felt that way the entire year that I was working for Netmark. The final con would be the fact that the owners openly lie to employees. During one company meeting the owner stood in front of the entire work force and said, "We don't make as much money as you think we do." He then went on to explain this topic for a good 10 minutes. The very next week that same owner took his entire family on a 2 week cruise or something like that. I got an automated email back saying something about his vacation, because I had to email a rather large client that the owner was keeping tabs on. He also kept his RV in a garage at work for months. It doesn't matter if makes a lot of money or not. He started the company, took the risks, and deserves to make good money. The fact that he thought the employees were stupid enough to believe him is what really frustrated me and helped me lose my respect for him as a leader.

This is where things get difficult. Although I enjoyed my time there, Netmark.com is not in a good place. They bring on a lot of "free" interns to do things and their paid employees suffer because of that. Layoffs are more frequent then should normally occur in a work place and you have zero job security. I worked for them once before and fell victim to layoffs and then returned again about a year later in a different role where I felt I was going to be safe from layoffs but after just a very short time I was laid off again. When I returned the second time there was a good sized fulfillment team and workload was spread evenly. A larger paying client cancelled and the fulfillment team was cut down by nearly 50%. Then another larger paying client cancelled and additional layoffs occurred to which I fell victim again. In the end there is no stability or job security, and no benefits either. Even though you are surrounded by a lot of great and talented people, I would suggest not applying there unless you like the idea of losing your job at anytime. Living on the edge kind of job.